Stavros Kontaktsis Email & Phone Number

Kifisia, Gr

Greece

Manage day to day operations, generate new business and lead strategy, creative and media buying for the company. I oversee all relevant departments. Clients include Telcos, FMCG, Automotive, Pharma, Business Services, Finance and insurance sectors.

Athens, Greece

Greece

Managing all aspects of day to day operations of avakon+Avakon+ is a Digital Agency founded in 2009 aiming to provide high standard integrated and innovative services. We work internationally providing our services in three countries. Our goal is to help our clients fully exploit the opportunities presented by the evolution of technology and take advantage of the social networks so as to improve their business processes and gain a competitive advantage through correct management of information and knowledge. The company was created by executives with long experience in the fields of Social Media, Customer Relationship Management, Consumer Marketing and IT. The combination of our expertise creates a competitive advantage in the world of New Media and places Avakon Media in a leading position in the field.SpecialtiesDigital Strategy, Online Brand Management, Social Media Marketing, Web Applications, Digital Consulting, Performance Media Buying, Online Media Buying.

I was responsible for the New Technology policies of the New Democracy political party in Greece.I designed and followed through on the implementation of the Social Media Strategy in collaboration with the Secretariat of Political Communication and I was involved in the strategy of the Euroelection and the national elections in 2009.

Responsible for the creation of the company from scratch. Responsibility for all the company departments, with the aim to create a steady position in the Greek market and develop in new markets. ObjectPromoting HelleTech Services products and services solutions both in the Greek Private and Public Sector. Monitoring Increment of the client Base and penetration in the Public SectorCompany profits Increase of Sales Software production methods optimizationDevelopment of new markets and creation of new co-operations Personnel selection, monitoringReporting to the action holders on the progress of the companyResponsibilitiesCompany Strategy PlanningCRM business solutions design Control of the final technical-financial proposals in co-operation with the implementation Consulting Group AchievementsExclusive representation agreement for the Maximizer Enterprise CRM for Greece-Cyprus-BalkansIBM Certified Business PartnerLenovo Certified Business PartnerInternational Marketing Achievement Award by Maximizer Software for the year 2005 in the EMEA Region.

Strategy responsible for the site www.crm2day.com. Implementation of new projects. Design and Implementation of CRM consulting services. ObjectWeb site www.crm2day.com promotion and ranking in the top 5 sites worldwide in the field of business software.Main Objectives Achievement of Personal Objective regarding the Development of new services and achieving to place www.crm2day.com second worldwide as regards members and visitors of Customer Relationship Management related sites (18500 members, 1000000 visitors per month)Consultancy services package creation in CRM related subjects Agreement with major companies on CRM consultancy services (Sun Microsystems, SAS Institute, Dienekis Software etc.)Improvement of Business Profits Sales Increase Co-operation agreement with Sage Software for the promotion of ACT! Software in Greece.Project Management ResponsibilitiesNecessary preparatory work was made in co-operation with the sales team, as regards Product Presentations, system demonstrations (demo), presentations to clients, determination of Project Scope for each proposal and organization and presentation of the implementation method. Preparation of the final technical-financial proposals in close coordination with the Sales team as well as the Company manager.Account Management (After Sales Support): Effective and continuous communication with the Clients during the Projects as well as after their completion. ReportingWeekly, Monthly, Quarterly and Yearly Reports to the Company manager with: Project Outlook (on a Yearly and Quarterly basis), Quarterly adjustments, Pipeline reports on a weekly basis. Creation of new services perspectives for www.crm2day.com.

Athens, Greece

New Business DevelopmentObjectDesign, development and supply of equipment for an integrated voice portal platform for Audiotext services. Research of new market tendencies and new services creation. Monitoring of the technical matters as regards IT and telecommunications matters.Main Objectives Personal Goal Achievement regarding The development of the platform with a full service package Smooth operation with the least possible cost Responsibilities Use and further development of the existent infrastructure.Daily observation of phone services. Extract of daily reports on the cooperating service parties.Monitoring of smooth operation of the system and securing of 99%+ uptime.Understanding of business models and combination of new technologies for the development of new services.

I served my military duties as a Communications Officer in the Special Forces. I graduated first in my class at the Communications Officers School. Now I am a Captain in reserve.