Responsible for ongoing IT strategy through 400% growth from $700M to $3.5B in annual revenue and expansion from 50 locations to over 200 service centers and manufacturing facilities.Built the IT team from inception into a lean, cross-functional group responsible for managing infrastructure platforms, software-based solutions, service providers, and vendor relationships.Led high-impact project initiatives including ERP migration, HRIS migration, A/P automation, Dealer Management System (DMS) migration, Warehouse Management System (WMS) implementations and migration, email system migrations, and digital transformation initiatives; reducing workloads and optimizing efficiencies totaling to over $50M in overall savings.Championed the development of a custom software solution for dispatching technicians, coordinating cross-functional teams to reduce customer vehicle downtime by 20% and process $40Min monthly business.Coordinated interdepartmental operations to execute acquisition integrations for 150 stores and 8 automobile dealerships, ensuring operational readiness within days, while also managing new facility builds, remodels, and relocations.Established a help desk managing over 60,000 tickets annually, improving service delivery and user satisfaction. Implemented SLAs, decreasing average incident resolution time from several weeks to less than 24 hours. Established a mentoring model to build skills in team members.Worked with executives and store management to implement a security video surveillance system for monitoring all company stores, including a nationwide 24/7 monitoring center.Oversaw IT operations of affiliated companies (grew to $1B per year in revenue) – construction, oilfield services, equipment rentals, chemical manufacturing, restaurant and event center, hotel, and automotive dealerships. Communicated with presidents and employees of each.

Directed integration of Megagate’s infrastructure and customer base between Megagate and Cspire post-acquisition. Worked with teams from both companies to ensure seamless operational continuity and completed the 12 month project in just under 3 months.Oversaw fiber optic installations in multi-tenant buildings and homes with projects ranging from $1,500 to over $1,000,000 in scope.

Architected and built the network from zero customers to $10MM in annual revenue.Developed a multi-gigabit core network infrastructure serving 10,000 lines.Oversaw wireless network deployments and landline switch systems.Managed IT network services and ancillary support functions.

Managed cellular network expansion from 20,000 to over 60,000 subscribers.Directed technical work for the transition to Alltel Communications.Re-architected a $4,000,000 network expansion project within a $1,000,000 budget.Lead the creation of Megagate Broadband as an Internet and Telephone Company.

Trained in Outside Sales, Technical Sales, and Corporate Customer Service roles for several months before moving permanently into the Technical Assistant role.Supported company growth by addressing network capacity issues.Achieved substantial savings through effective negotiation.