Stan Scott Email & Phone Number

A member of the Senior Leadership Team at Helloworld Limited, overseeing an experienced team responsible for the contracting and product management of over 100 preferred suppliers. For 6 consecutive years (prior to COVID-19) we have improved our income, margin and EBITDA lines across the Retail travel business, as a direct result of strong contract and product procurement, as well as focused P&L management across key drivers of revenue, cost and margin.

A member of a small executive management group charged with commercialising the implementation principles of the Qantas - Emirates partnership.Played a key role in the execution of the commercial contract schedules, developing and implementing sales strategies, including corporate and industry dealing frameworks, commercial policy, commissions and payment strategies as part of the execution of the partnership.

I worked on behalf of Qantas' commercial interests in the successful merger of (and subsequent account management of) the Jetset Travelworld Group and Stella Travel Services to form one of the largest vertically integrated travel agency groups in the Australian market. Achievements included the successful negotiation of 3-year term agreements covering a range of commercial and transitionary contracts, managing internal and external stakeholders and engagement throughout, and working across a range of internal and external groups throughout the merger process.

Managed Australia’s largest travel Industry accounts (Flight Centre, Helloworld Limited), on behalf of Qantas Industry Sales, to deliver mutually beneficial outcomes, with a focus on revenue growth and cost containment. Achieved year on year turnover and cost of sale targets whilst implementing long term dealing structures that drove sales loyalty and strengthened partnerships.

Developed and implemented business plans and strategic initiatives for Qantas’ UK, Europe, Middle East and Africa Inbound sales, to support and allow the business to achieve targets. Delivered uniformity in our commercial planning and execution processes across the region, achieved sales and cost targets, and improvement in cross country collaboration.

Designed, implemented and managed the strategic direction for the Qantas International Telephone Sales and Contact Centres, reducing costs, increasing service levels and generating additional revenue. Additional achievements including identifying opportunities to merge or close down small and operationally ineffective call centres, as well as implementing follow the sun call centre models that drove greater efficiency and customer service.