Ryan Stango Email & Phone Number

Denver, Colorado, United States

- Direct Social Media Strategy and lead team of in-house content creators, creating over 1000 posts on Facebook and Instagram over 2021. Growing the pages over 100% and gaining over 4.4million impressions of our product photography. - Develop full Martech stack to automate e-mail marketing including all transactional emails; generating over 15% of annual revenue, improving overall CX, decreasing workload for CS teams, and increasing the overall LTV of customers. - Manage Third-party website development team and led the UX and UI design of new Headless Checkout page, increasing conversion rate by 10% while also increasing website users by 110% and allowing for seamless scale during high traffic peaks.

Lake Worth, Florida

• Increased conversion rate by 200% by implementing a customer first conversion funnel that focused on providing value to the customer through live chat, 30 minute consultation calls and a strong focus on the apps ROI guarantee. •Discovered user pain points and growth bottlenecks of the app through an internal audit of emails, tickets and call logs resulting in the overhaul of the knowledgebase, ticket system, support procedures and internal communication procedures. •Established and trained support staff on on-boarding procedures, ongoing customer support and follow up resulting in 98.46% customer satisfaction

Ft Lauderdale, Fl

- Designed and developed brand identity for clients to include logo, website, e-newsletters, digital banner advertisements, and content- Established social media presence through Facebook, Instagram, Youtube, and industry-specific blogs- Created, implemented, and maintained SEO strategies using extensive keyword research, local listings, content editing and creation, metadata analysis, Google Analytics, and link building- Continuously improved performance of advertising campaigns through testing and analysis of conversion rates and other KPI's

Oakland Park, Fl

•Increased e-commerce conversion rate by 80% using A/B testing and Heat Mapping •Expanded online presence by 32% by engaging in social media channels to include Facebook, Instagram, blogs, and forums •Improved organic search traffic by 300% by implementing content marketing, link building, On-page and Off-page SEO•Implemented remarketing through Google AdWords, improving ROI of ad campaigns by 15%

Hollywood, Fl

- Cultivated and maintained rapport with clients in Trinidad, St. Kitts and Nevis, Jamaica, Bahamas, Puerto Rico, Dominican Republic, and Haiti- Identified opportunities to expand accounts through product implementation and delivery- Educated and excited customers about new and upcoming industry products using monthly e-newsletters and one-on-one consults- Analyzed customer data and identified frequent buyers to convert into wholesale accounts

Hollywood, Fl

- Introduced product to new market at large-scale events throughout Florida by acting as on-site brand ambassador - Captured customer contact data during events for use in future-marketing - Worked directly with CEO and CFO to create digital advertising campaigns that ran for over 1M Impressions - Increased brand awareness for wholesale purchasing through promotional print campaign targeting 7/11 locations across the U.S.