Community Program Development and Execution• Leading grassroots outreach and engagement activities with community groups• Providing expert guidance on important neighborhood planning, policies, and programs to our diverse communities• Managing relationships and continued engagement/training with Community Liaisons• Providing education and capacity building to community members to understand and meaningfully engage with the City of Seattle• Acting as a staff liaison between Department of Neighborhood programs, residents, community organizations, small businesses, City departments, and City officials• Managing community interpretation and translation needs and providing language access services to departmentsProject Management• Developing, negotiating, and monitoring various contracts between City departments such as Seattle Department of Transportation (SDOT), Finance and Administrative Services (FAS) and Seattle Office of Housing (OH)• Coordinating and maintaining timely and clear communications with Community Liaisons throughout a project cycle including collaboration with other City and DON project staff• Developing and maintaining systems for monitoring program progress to inform decision-making, planning and evaluationCommunity Feedbacks and Project Evaluation• Identifying targets and outcomes to evaluate community programs and engagement projects• Constantly adjusting community outreach engagement strategies under COVID-19 and making sure community voices are heard and represented• Making recommendations on changing data collection needs and tools (online vs in-person) - both for surveying community members to gather their opinions and to better understand their needs and lived experiences• Using data collected to understand biases, inform decisions and provide feedback relevant to City departments, the Mayor's Office, and the City Council

• Design targets, manage and execute major marketing and community outreach projects for various state and local government agencies• Act as senior account manager and provide solutions to clients• Plan, execute, and deliver media buy strategies• Work with vendors and handle all media production, budget and logistics• Coordinate and supervise company’s staff to work with clients and daily campaign tasks• Handle research projects, act as moderator in community focus groups, and summarize research findings• Train as campaign consultant on international missions to Jordan, Kosovo, and Nepal

• Acted as account manager and work with multiple clients and vendors• Researched and drafted work proposals, prepare marketing plans, and deliver campaign reports• Coordinated research projects, develop materials and write reports• Worked with campaign targets and manage daily work projects• Arranged and provided logistics support for international training missions, and worked with consultants and speakers to prepare training materials for these missions

• Anticipated potential conflicts and stayed on top of current issues that were brought to the attention of the Minister’s office, and provided political input on communications strategies, issue management, speeches, and correspondence to the Minister• Attended regular departmental briefings, reviewed materials and recommended course of action to the Minister • Liaised with community stakeholders and delegated case works to appropriate officials in the Ministry• Managed Treasury Board Submissions, Cabinet Submissions, Legislative initiatives, Estimates and House procedures relating to the Ministry

• Acted on behalf of the Minister and developed plans and initiatives • Kept on top of media stories relating to the Ministry, and ensured information on Ministry initiatives was shared with stakeholders, media, and the general public • Developed outreach projects and extended Minister’s contacts in various multicultural communities• Ensured issues and concerns raised by the Minister were dealt with

• Prepared news releases and other print/electronic materials for community and regional media• Coordinated with government ministries for constituency announcements or events• Assisted Members of Legislative Assembly to analyze and develop constituency-based communications opportunities, media profiles, outreach plans, and attended community meetings to establish contacts• Cooperated with other caucus staff in providing appropriate media and public relations support for the programs and activities of the Government Caucus

• Provided assistance and advocacy for constituents• Advised and assisted the MLA in enhancing his role in the constituency• Communicated with local community groups and facilitated public relations• Managed administration and organizational tasks at the constituency office

• Supervised programs, activities and exhibitions• Managed the Chinese Cultural Centre Theatre Company• Communicated with local media• Organized and motivated volunteers to achieve goals