- Collaborated with 4 faculty and 3 graduate student mentors, applying Data Science and Machine Learning principles to uncover key predictors of refugee citizenship success, focusing on program components and refugee characteristics.- Applied advanced classification techniques – K-Nearest Neighbor(KNN) and Random Forest- on TN Refugee Empowerment dataset, directly informing refugee citizenship strategies, resulting in an expected 10% increase in efficiency.- Led the end-to-end data science project, managing data collection, preprocessing, and model training, resulting in a 20% improvement in prediction accuracy compared to previous methods.- Provided actionable insights to the Refugee Empowerment Program, optimizing resource allocation and support services, which is expected to contribute to a 15% increase in successful citizenship applications.

- Accurately entered and maintained customer information in the database, ensuring data integrity and reducing errors by 15%.- Processed over 500 customer orders, enhancing order accuracy and improving customer satisfaction- Facilitated the registration of over 1,000 customers into sweepstakes, increasing participation rates by 25%.- Resolved customer inquiries and issues promptly, achieving a 95% customer satisfaction rate and enhancing overall service efficiency.

- Executed data entry of over 1,000 prescription orders using sig codes, ensuring high accuracy and compliance with pharmacy standards.- Handled incoming patient, prescriber, and third-party requests while adhering to HIPAA laws, maintaining patient confidentiality and trust.- Calculated drug quantities, days supply, and unit conversions for prescription orders, contributing to a 10% reduction in medication errors.- Facilitated third-party rejection resolution and adjudication, achieving a 90% success rate in resolving insurance claim issues.

- Executed data entry of over 1,000 prescription orders using sig codes, ensuring high accuracy and compliance with pharmacy standards.- Handled incoming patient, prescriber, and third-party requests while adhering to HIPAA laws, maintaining patient confidentiality and trust.- Calculated drug quantities, days supply, and unit conversions for prescription orders, contributing to a 10% reduction in medication errors.- Facilitated third-party rejection resolution and adjudication, achieving a 90% success rate in resolving insurance claim issues.

- Supervised materials handlers team, ensuring timely and accurate materials distribution, boosting operational efficiency by 15%.- Organized and managed material weighing and transportation, optimizing processes to enhance time efficiency and reduce delays.- Consistently met deadlines for material arrival at designated aircraft, contributing to on-time departures and overall service reliability.- Facilitated clear and effective departmental communication regarding the status and location of materials, improving coordination and reducing miscommunication.

- Coordinated and facilitated math ACT workshops for over 100 high school students, improving their test scores by an average of 15%.- Collaborated with classroom teachers to provide differentiated group instruction, effectively addressing diverse learning needs and enhancing student engagement.- Developed comprehensive curriculum for yearlong ACT workshops, resulting in a 20% increase in student participation and success rates.- Mentored students individually, providing personalized support and strategies, significantly improving their math ACT scores.