It Network Engineer
Hms
Irving, Texas, United States
• Evaluate and resolve high-level tickets via ServiceNow.• Perform 802.11 site surveys using AirMagnet and install wireless access points.• Install and maintained Cisco 2900 and 2600 switches.• Installed and maintained Cisco 4500/6500/7600 series Routers.• Configure static IP address with subnet mask for network devices or conference rooms• Manage and resolve Shoretel communicator software issues.• Configure and resolve VoIP phone connections for end users.• Verified Cisco routing protocols BGP, OSPF, and EIGRP using show IP route command.• Address and resolve port connection issues at switch or end user locations.• Utilized F5 load balancing for network traffic performance.• Use the traceroute command to verify hops of routers.• Distribute and connect hubs to certain users as necessary.• Maintained and monitored the server room, wireless network, and other server infrastructure, ensuring that systems ran smoothly.• Demonstrated Linux, virtual platform, and cloud connectivity expertise.• Documented changes to the network and all systems, providing audit trails as evidence.