Stanley Wu Email & Phone Number

Palo Alto, California, United States

Emeryville, California, United States

General Job Duties- Diagnose and resolved technical issues for customers- Perform root cause analysis to prevent future issues- Build bug reports and escalate them to the Engineering team- Project lead for connecting Salesforce data to our internal tools application- Create processes and documentationTechnical Job Duties- Test API endpoints and update API documentation- Write scripts using Javascript and Bash to chain API calls to automate tasks-… Show more General Job Duties- Diagnose and resolved technical issues for customers- Perform root cause analysis to prevent future issues- Build bug reports and escalate them to the Engineering team- Project lead for connecting Salesforce data to our internal tools application- Create processes and documentationTechnical Job Duties- Test API endpoints and update API documentation- Write scripts using Javascript and Bash to chain API calls to automate tasks- Connected internal tools to Salesforce and constructed a Salesforce SQL query to populate synced Salesforce data into tables- Use the Chrome Developer Console to track failing endpoints and error messages in the Network or Console tab to identify the specific endpoint for escalated engineering tickets- Use Google Cloud Platform to find error logs for failed API calls and document root cause- Constructed SQL queries to push new features onto all Production user accounts Show less

- Participated in morning standups, discussing how each crew member works best and procedures during critical phases of flight- Timeboxed duties based on the phase of flight, flight crew or passenger needs, and unexpected events causing time constraints- Collaborated with others in practicing rescue drills (CPR, using an automated defibrillator, self defense)- Communicated delays and diversions to passengers with tact and assisted them with connections

Bachelor'S Degree

Computer Software Engineering