Ai Software Project Manager
CurrentHigh Performance Computing (HPC) Software Project Manager (Jan 2018-present)Project Manager for HPC Power Software Products (Engineering and Scientific Subroutine Library & Parallel ESSL, Parallel Performance Toolkit, Spectrum MPI, Cluster Solution Manager, Burst Buffer, and eXtreme Cluster Administration Toolkit)- Manage the delivery of all required HPC software updates to support the IBM HPC Cluster Solution offerings. - Coordinate with extended HPC delivery team to create and manage integrated roadmap for IBM HPC system offerings. - Coordinate with 3rd party software vendors inside and outside IBM to ensure that dependencies are understood, and that schedules are aligned. - Update executive and senior management about project status. Messaging Team Software Project Manager (Jun 2014-Dec 2017)Manage Message Passing Interface (MPI) software development team (8-12 FTE developer virtual team).- Manage the delivery of all required software features to support new hardware offerings, service pack updates to existing products, and customer critical feature requests. - Create and manage product and feature roadmap milestones for IBM Spectrum MPI, IBM Platform MPI, and IBM PE-RTE. - Manage all critical (Sev 1 or Sev 2) customer defect escalations through delivery of an acceptable workaround or product update. - Coordinate with extended HPC delivery team to create and manage MPI roadmap.IBM Spectrum MPI Level 3 Customer Support Lead (Jan 2012-Dec 2017)Managed all escalations from first contact to final solution. Implement feature enhancements and bug fixes to reduce or eliminate common customer issues. - Developed and delivered more than 500 hours of classroom training materials for internal and external customers.- Wrote, produced, and narrated video tutorials covering common IBM Platform MPI questions.- Mentored and developed additional Level 3 support engineer capability on the development team.