✪ Enhance the durability, stability, and cost efficiency of our Cloud platform in our Enterprise Information Technology department. Drive the risk reduction activities that support regulatory compliance as we design and develop the core capabilities within AWS. Design the governance strategy to ensure quality delivery of solutions through IAC (Infrastructure as Code) and adoption of a standardized set of IAM (Identity Access Management) roles. Ensure proactive security compliance through established Base Security Configurations (BSC) based on NIST and CIS benchmarks. ✪ Establish and mature the FinOps practice at Freddie Mac to achieve cost avoidance and cost savings on our Cloud platform. Manage private pricing agreements and maximize discount plans to achieve $30M/year in cost avoidance on an $80M/year contract with AWS. Hold vendor accountable to SLAs, contract terms, and incentive targets to maintain resiliency thresholds and cost savings. Implement and evangelize our cost transparency business intelligence system to support both charge-back and show-back models as we drive cost accountability to the lowest levels of the organization. Establish infrastructure budget thresholds at incremental levels to achieve a TCO view across all value streams.✪ Establish key department metrics to support data driven decision making. Define quality metrics, key risk indicators (KRI/KCI), key performance metrics (KPI), operational metrics, delivery metrics, and financial metrics for executive dashboards and team engagement. Implement data streams to support metric calculations and presentation of threshold compliance through Tableau reporting. Align all key stakeholders and board level reporting.✪ Key areas of responsibility: Quality Engineering, FinOps, Risk Management, Budget, Vendor Management, Architecture

✪ Guide the Digital Transformation of the Multifamily Division at Freddie Mac. Develop and deliver a roadmap for transforming the monolithic technology assets into an event driven microservices architecture. Partner with the division leaders to reimagine business processes while supporting existing revenue streams and exceed existing service level agreements. ✪ Ensure that data assets are managed, secured, and democratized to enable data-driven decisions and machine learning capabilities. Deliver migration of data assets to modern technologies including Mongo, Denodo, and Collibra. Enable data science and applied machine learning through SageMaker, Kinesis, Glue, and S3 on AWS.✪ Enable adoption of DevOps best practices through a "you build it, you own it" approach. Ensure pipelines enable quality gates and accelerate deployment activities. Treat everything as code. Enable accelerated transformation through deployed Field Engineers aligned with teams and release trains to increase adoption of Jenkins, Jira, Selenium, Docker, and other technologies.✪ Lead Agile adoption and culture transformation through SAFe practices and principles. Drive adoption of Program Increment (PI) planning and release train alignment across teams. Focus on regular cadence of delivery with fixed resources and direct support of product owners to prioritize and adjust the scope. Develop program and portfolio reviews to mature strategic direction for delivery.✪ Transform the business and how we work with our customers through software solutions based on reimagined business processes. Deliver incremental value as we strangle and replace existing systems and enhance our customer experience. Lead and support multiple release trains to deliver capabilities alongside our existing foundational systems.✪ Key areas of responsibility: Architecture, Data Management, System Operations, Business Process Re-Engineering, Agile Processes and Systems

✪ Directed a team of over 120 employees with a $10M budget to develop innovative business solutions for healthcare for both acute care settings and digital health outside the hospital setting. Managed the local site and staff located across five different time zones and two countries.✪ Established Leadership Team to manage functional needs within a matrixed organization. The leadership team continuous improvement initiatives, KPI dashboard, and cross-functional collaboration were pillars of transformational change. Oversaw and directed PMO, Engineering, Testing, and Requirements teams.✪ Defined the roadmap and managed a portfolio of twelve products, representing $50M in revenue, that is utilized at over 1,200 hospitals, affect patient safety for over 500,000 patients a year and improve clinical workflow for thousands of nurses. Product delivery of both new and transformative products alongside legacy modernization.✪ Introduced Scrum SDLC and DevOps improvements to increase efficiency and ROI. Leveraged Lean-Agile methodologies and Scrum best practices to guide software development teams creating incremental software features based on hypothesis and quantitative and qualitative metrics. Established User Centric Design principles for developing software in alignment with customer needs and resolving customer problems.✪ Maintain cloud-based security and cybersecurity profile for deployed solutions. Leverage NIST, OWASP, and other security standards to maintain both static code analysis and active threat detection for our business solutions.✪ Created the first mobile development team in the company to establish a foothold in the Digital Health space. Leveraged Azure Cloud Application Architecture, Android, and iOS to deliver an engagement engine for outpatients with chronic medical conditions. Leveraged behavioral models, machine learning, and rules-based analytics to help motivate and positively change health behaviors.

✪ Managed the professional services operations including the project management office (PMO) and development staff for a $4M portfolio of projects and customers. Armature Corporation provides custom Microsoft.NET, SharePoint, Azure, Dynamics CRM, and BizTalk software development solutions and support services for a diverse clientele including non-profit, corporate, and government customers. ✪ Implemented the project management office (PMO) to provide project guidance and direction for both internal and external initiatives. Created the business solution delivery process and led the application architecture team.✪ Responsible for the operating budget, solution delivery, resource utilization, customer interactions, hiring, professional development, and business metrics for the professional services division. Accountable to the team, customer, and CEO directly.✪ Maintained a strong base of repeat customers and advocates through relationship management. Collaborated with the sales team to provide marketing and pre-sales support, bids and proposals, project initiation, pipeline monitoring, and up-selling opportunities for existing customers. ✪ Developed a government services sector built around SharePoint via a staff augmentation contract. The project delivered a workflow process interfacing with HR, Finance, and Security to automate the onboarding and badging for all new hires at the Department of the Interior. Adhered to government standards for reporting, metrics, and invoicing via an IDIQ contract vehicle.

✪ Led a team of Java/Oracle/MSSQL/C#/ASP.NET developers responsible for engineering, implementing, and maintaining a large scale global business platform, high throughput billing system ($500M in transactions per year), and tax management platform. Applied program management, business analysis, and Agile SDLC to deliver solutions.✪ Interfaced with end users, vendors, development teams, operations personnel, and business leadership to provide strategic guidance, identify and align business needs, as well as clarify system requirements.✪ Consulted with internal teams to strategically develop budgets and business plans that optimized efficient use of resources to deliver modernization and value driven business solutions.✪ Established and directed and mentored support team; included personal hands-on technical training of new team and ensuring professional development of incumbent team members. ✪ Developed and delivered project documentation, plans, and budgets to senior leadership for validation and alignment.✪ Managed procurement of software and hardware; included authoring and managing Service Level Agreements (SLA) that meet or exceed customer requirements and expectations.✪ Perform system security reviews, data integrity checks, KPI management, and troubleshooting to ensure billing data conforms to all utilized interface standards according to set parameters.

✪ Managed, maintained, and configured enterprise-level networks, systems, and support for the North American division; included oversight of application development teams, support staff, technical teams, and independent contractors supporting ASP/JSP Web Development, PeopleSoft, Oracle Financials, ADP, Billing, Extensity Expenses/Procurement, SQL Server and other systems maintaining a large-scale integrated business architecture.✪ Managed and maintained a server operations center, responsible for coordinating network, hardware, and software services teams.✪ Automated workplace processes by leading projects to use enterprise-level systems to increase efficiency.✪ Developed project plans within agreed timelines and leveraged existing business assets to minimize costs.✪ Managed web content and related applications for North America; included oversight of applications, templates, and security for intranet, extranet, and internet websites.