William Stapleton Email & Phone Number

Greater Pittsburgh Area

-Oversee 4 field employees and 1 field supervisor-Oversee a $300,000 annual budget -Facilitate bi-weekly training-Create a culture of high customer engagement to deliver unparalleled customer service-Have a working knowledge of businesses and amenities in and around downtown and use this knowledge as a resource for visitors-Create detailed deployment plans to keep the team focused and ensure daily deployment goals are met-Identify training gaps and seek out new trainings or create trainings to fill those gaps-Create detailed high level monthly and yearly reports outlining data collected and demonstrating how our operational goals were met-Responsible for all recruitment and hiring at the local level-Manage weekly payroll including creating detailed payroll reports-Anticipate the needs of downtown and create new deployments to successfully staff events that bring high levels of visitors to downtown

Grand Rapids, Michigan Area

-Create collaboration between local services, shelters, businesses and the homeless population.-Advocate for individual crises involving loss of housing.-Administers organizational strategies aimed at addressing the needs of the surrounding homeless population.-Act as point of referral for services for those in transitioning lifestyle.-Build and maintain advanced data system reflecting daily contacts, service referrals, and incidents involving persons of interest.-Provide emergency first aid/CPR assistance when needed.

West Olive Michigan

-Process admissions, which includes supervising and searching detained youth.-Writes reports and prepare required records regarding incidents, detained youth movement and noteworthy information and ensures the documentation of all violations of facility operating procedures, rules and regulations.-Ensures the safe and secure custody of all assigned youth while ensuring that all youth are provided their constitutional rights with special concerns for legal, medical and mental health issues. Uses security and emergency equipment to ensure the safety and security of detained youth and facility.

Greater Grand Rapids, Michigan Area

-Actively participate in safety management, milieu management, crisis intervention and prevention-Provide a safe and secure environment for patients and staff in both individual and group settings-Collaborates in day-to-day planning/development of patient programming and implementation of patient programs-Reporting any immediate concerns according to departmental policies and procedures-Provides safe transport of patients or staff -Patrol campus grounds in search of safety or maintenance issues

-Classroom instruction for absent teachers (Grades K – 12)-Ongoing problem solving with students -Provide for safety of all students-Create a classroom culture conducive to learning for all -Ability to follow all written lesson plans and motivate students -Communicate, as appropriate, with school administrators, faculty, and parents

Grand Rapids, Michigan

-Interacts with the public and provides factual information about department procedures or services-Assist in safety and security of correctional facility-Supervise inmate visitation-Assisting Deputies in transposing walk-in accident reports-Enter into LEIN information used by the Secretary of State

Bachelor Of Applied Science (B.A.Sc.), Criminal Justice/Safety Studies

Associate'S Degree, Criminal Justice And Corrections

Hs Diploma