Starling Mcdonald Email & Phone Number

Texas, United States

Dallas, Texas, United States

Dallas-Fort Worth Metroplex

The Dispatch Manager is responsible for executing and adjusting the strategic operations plan to ensure Company KPI's, safety standards and state and federal compliance standards are met. Provides guidance and direction to dispatch supervisors, drivers and field operations as needed. • Reviews, adjusts, and executes strategic operational plans, capacity plans to ensure operational, financial and Company goals are met, while providing quality customer service to drivers and field management • Resolves all operational issues, handles escalated or adverse communications with drivers and or field management • Ensures departmental policies and procedures are followed and recommends changes to current policies • Coaches, counsels, and mentors' dispatchers on a day-to-day basis to establish and maintain an elevated level of individual and departmental performance • Monitors the quality of communication between dispatchers and drivers/field management • Screens and handles On-Board Communication calls, and handles collision/incident overflow calls as needed. • Plans for the movement and distribution of equipment

Dallas, Texas, United States

Pipeline Controller

Fort Dix, New Jersey, United States

Military Service