Star Lu Email & Phone Number

Melbourne, Victoria, Australia

• Installed, configured, and maintained operating systems, software, and hardware, resulting in 99% system uptime.• Troubleshoot system and network problems, resolving 90% of issues within 24 hours and minimising server downtime.• Managed user accounts and permissions, ensuring secure and efficient access to systems and applications.• Managed system backups and recovery, ensuring 100% data recovery during a system failure.• Monitored and tested network performance, identifying and resolving network issues before they impacted users and improving network uptime by 10%.• Created and maintained system documentation, ensuring accurate and up-to-date documentation for all systems and processes.• Implemented security measures to protect systems from unauthorised access, resulting in zero security breaches in the first year of employment.

Hawthorn, Victoria, Australia

• Maximised efficiency of vehicles by rotating, balancing, and replacing tyres.• Collaborated with mechanics to examine vehicles and provided appropriate service.• Patched punctured tyres and provided alternative suggestions if unfixable.• Provided suggestions to customers concerning the tyre condition of their car.

Shepparton, Victoria, Australia

• Carried positions work aids, ladders, canvas drop cloths, and bags• Identified matureness of target fruits and harvested them carefully.

Taoyuan, Taiwan

• Assembled parts ready to be fitted to vehicle and examined part condition before assemble• Ensured product and process quality to meet specifications required• Improved manufacturing efficiency by analysing and planning workflow, space requirements, and equipment layout

Bachelor Of Computer Science, Cybersecurity

Bachelor Of Arts - Ba, Economics