Riley Murphy Email & Phone Number

Mountlake Terrace, Wa, Us

Responsible for ensuring the safety of event goers by screening for harmful items. As the first point of contact for events, responsible for providing a positive first impression.

Redmond, Washington, United States

Responsible for reviewing text in games Animal Crossing: New Horizons, Animal Crossing: Happy Home Paradise, and Splatoon 3 and checking it for clarity, accuracy, consistency, and grammar while also playtesting the game for bugs. Collaborated with Future Press to check text on their publication of the Official Companion Guide for Animal Crossing New Horizons.

Greater Seattle Area

Epic Team Adventures was an escape room company with 8 different unique experiences. Wrote three knowledge guides on how to set up the VR experiences. Knowledgeable in how to run all 8 of the adventures, and all three of the VR experiences. Capable of catering hints to the type of clientele, and good at reading when players might need assistance. Good at keeping in character and giving themed hints and guidance based on the room. Able to fix tech bugs quickly, calmly, and without disturbing the player’s experience.

Brand ambassador for Nintendo. Answered all questions regarding product use, troubleshooting, and fraud prevention. Used logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches and resolutions to technical issues/problems. As a tier two supervisor, made sure all complex issues that required follow up were followed up on.Key Accomplishments:  Served 40+ customer issues on a daily basis.  Contributed to 17 articles to knowledge base.  Assisted in helping guide junior reps on how to handle tough situations through our Consultation service. Worked with the back office to solve complex issues regarding bans, error codes, and new system issues, and followed up with the consumer once the issue had been resolved.

Flagstaff, Arizona

Key contributor to the game creation in two separate positions Lore Committee, 2013-2016 Communications Leader, 2013- 2014Co-found, ran and organized up to 700+ member tag game. Personally designed 40 complex missions, including dialog, character creation for the live action roleplaying game Humans vs Zombies for over 3 years. Directed the creative group to come up with executable missions that told a story that was woven around gameplay.Key Accomplishments:  Developed lore – decided the theme for each semester’s game and the story that came with it.  Key contributor to game set-up and ran the game 8x with 700+ players.  Created the underlying story, theme, and plot for 8 separate games Writing on the fly, adapting the narrative depending on how mission events played out

Bachelor Of Arts - Ba, Creative Writing

Bachelor Of Science - Bs, Playwriting And Screenwriting