Starr Marea Johnson Email & Phone Number

Boise, ID, US

Boise, Idaho, US

• In partnership with fellow members of the Executive Leadership Team (ELT), develop, manage and execute strategic, client, business and people operations
• Collaborate with ELT to develop Fulcrum’s long-term vision, ensuring focus on secure and sustainable growth; Drive execution of near- to mid-term initiatives that collectively implement the long-term vision
• Regularly and transparently report company performance through continuously improved balanced key performance indicators that align with Fulcrum’s values and measure company performance and health
• Drive alignment and communication across all functions and levels of the Fulcrum team including marketing, investments, sales (advisors), and business operations
• Ensure Fulcrum has the proper people, structure, controls, resources and systems to drive a high-quality client and employee experience in the most efficient and effective way possible through continuous improvement
• Evaluate staffing needs for client and people operations; Lead the search for and selection of additional A players; Grow and coach people leaders to grow, coach and support their teams

Eagle, Idaho, US

• Partner with the CIO to mature the IT department from disparate, small, legacy acquisition teams to a coordinated and collaborative organization supporting an enterprise in transition from start-up to industry leader.
• Manage IT relationship with the Marketing, Human Resources and Veterinary Services business functions, developing strategic technology roadmaps, managing vendor relationships, overseeing implementation of new.
• Launched agile portfolio management to collaboratively prioritize and manage technical work.
• As a servant leader, guide a team of over 20 professionals, including scrum masters, software engineers and business analysts.

Houston, TX, US

• Lead the transformation of the IT department to an Agile/DevOps operating model including transitioning away from a managed service model, training and coaching for each team, redesigning enterprise governance and.
• Facilitated development of the 3-year IT strategic plan by the CTO direct report team; created communication and adoption campaign; tracking and reporting on progress of execution.
• Lead the design and implementation of an IT employee recognition and talent development program to drive achievement of department and enterprise goals.
• Direct development and execution of change management activities required for successful adoption of new IT initiatives and solutions, including communication campaigns, and multi-format training.
• Lead and develop a team of approximately 25 diverse professionals to consistently deliver quality results on time and under an annual budget of $20M.

Eden Prairie, MN, US

• Consistently promoted to positions of increasing responsibility during my tenure at SUPERVALU, based on sound performance and results. Frequently assigned responsibility to establish new programs, teams and processes.
• Directed development and delivery of an enterprise-wide IT project management methodology. Included integration of new and existing processes, development of a website, and delivery of a comprehensive training program.
• Re-established IT summer internship program. Full time offers were presented to over 50% of interns who participated in the first year.
• Lead portfolio and project management support teams focused on tools, processes and metrics reporting for a portfolio of over 250 IT projects with a total annual capital budget of up to $110M. Manage an annual.
• Direct IT Communications Services team, providing organizational change management support to major projects, a weekly IT department newsletter and general communications for the IT department.
• As a direct report to the CIO, lead a highly functioning and geographically dispersed team of 14 including portfolio, project and organizational change management, requirements analysis, process design and quality.

Eden Prairie, MN, US

• Established the IT Initiatives Office as a new function: a small, geographically distributed team responsible for managing and reporting on strategic IT initiatives. Effectively managed schedules, dependencies and.
• Managed a multi-year, department-wide $60M cost savings program; achieved $18M savings during year one.
• Managed an IT department-wide culture change initiative resulting in an average shift of 50% towards the desired IT culture characteristics in 2 quarters, as perceived by IT employees.
• Implemented an annual IT Customer Survey and monitored improvement efforts, resulting in a 10% improvement in internal customer overall satisfaction rating of IT during the first year.
• Managed development of IT department wide and CIO direct report level objectives. Designed and led the implementation of IT department performance measures.
• Developed and executed the IT department communications strategy, including CIO direct report team road shows, IT department town halls and IT directors’ summits.

• Led the planning, development and delivery of multiple projects within the Oracle Retail implementation, including enterprise packaged applications and tactical custom developed solutions. Business capability areas.
• Identified as a high potential associate by talent management at Albertsons / SUPERVALU.
• Oversaw a multi-geographical team of 10, including project managers and business systems analysts.
• Established program structure for second phase of Oracle Retail implementation.
• Developed modifications to internal software development methodology for “off-the-shelf” solutions.
• Responsible for relationship management with Oracle, SUPERVALU’s preferred software vendor. Delivered executive level communications and issue escalation on Oracle engagements across the enterprise.

• Managed other Business Process Designers including goal definition, progress tracking and performance.
• Facilitated process design sessions with large numbers of business users, ensuring participation from all attendees. Business areas: Merchandising, Pharmacy, Human Resources, Finance and IT.
• Owned process design methodology and standards. Developed and delivered business process design methodology and tool training to over 100 employees.
• Managed the administration of the enterprise business process tool, ProVision.

• Managed environmental projects for multiple public and private clients throughout the Pacific Northwest.
• Directed project teams, managed budgets and schedules to deliver on time as required by client and regulatory deadlines.
• Collaborated with clients, regulators and stakeholders to create mutually agreeable, effective solutions.
• Developed user-friendly relational database applications in Microsoft® Access including requirements analysis, systems design, development, testing, end-user training and support.

• Conducted environmental characterization, remediation and reporting; coordinated regulatory permitting and compliance monitoring for public and private clients across the Pacific Northwest.
• Developed a user-friendly relational Microsoft® Access database application to manage information regarding environmental conditions in an international watershed.

• Managed requirements for a custom document imaging and work flow application for the consumer lending line of business.
• Collaborated with end-users and developers to elicit, document and communicate requirements. Developed and executed detailed testing plans. Supported the implementation of application enhancements into the production.
• Analyzed business technology uses and developed semi-automated solutions to improve efficiency and reduce supply, labor and maintenance costs.
• Managed small project teams to implement system enhancements.

B.A., Geology

High School Diploma, College Prep