The Cleantech Council introduces startups and innovation across clean, green, and sustainable technologies to forward-looking corporations from a wide variety of industries who are committed to working with new companies, investing in new technologies, and partnering with startups who can help them meet their corporate responsibility goals. The community meets monthly in Silicon Valley and online and reviews over 100 startups per year.

The Autotech Council exists to help better innovation in the auto industry get to market faster. "Better and faster" innovation benefits the entire automotive value chain - from the entrepreneur and their risk-taking VCs to the vendors, parts companies, and automobile manufacturers, and ultimately - the consumer.

The Telecom Council is where Telecom meets Innovation. We put operators, vendors and investors in the same room with entrepreneurs, ideas and innovation so that over 2B subscribers worldwide can benefits from new technologies.

(Paraphrasing from my partner's profile) Computer consulting focused on Point of Sale / Restaurant / Technology Outsourcing. We support Restaurants or Retail seeking a fair/attainable Point of Sale solution, help those who are seeking assistance with existing systems (software & hardware one-stop shopping for support, training & projects), and offer full scale outsourced IT services to the hospitality & retail industries.

Created and incorporated test plans for testing network functionality, network throughput, and related software releases.Provided design recommendations and test functionality to address problems with GUI functionality, and create preliminary user documentation.Generated concise written reports that detail the findings and result of discrepancies.

Provided monthly and ad hoc statistics and activity reports from developer database.Collected business and user requirements necessary to implement developer web and database integration projects.

Evaluated video games, measure functionality, and provide design recommendations to address problems and increase playability.Identified and reported bugs within the title, working with Product Development and QA Teams to ensure bug fixes and analyze regressed code.(contracted through Nelson Staffing: http://www.nelsonstaffing.com)

Organized teams to co-ordinate corrective actions, implemented tool performance monitoring, or beta tested support tools across 7 locationsCreated and maintained a customer service tool inventory that included escalation procedures, troubleshooting guides, utilization statistics, and performance evaluations.Represented the outsource team cross-functionally during support readiness and improvement efforts for various products and servicesMaintained working relationships with management, front-line agents, and IS/IT teams with internal organizations and 3 outsource vendorsDeveloped process and protocols to allow outsource vendors to mirror the support practices of in-house support personnelIdentified and acted upon agent and/or customer issues related to support toolsOthe positions included:Senior Technical Support Specialist (Supervisor)- Nov, 1999 - Jan, 2000Lead Technician (“Lead Tech”) - Feb, 1999 - Nov, 1999Technical Service Representative, Tier2 (phone support) - Jan, 1998 - Feb, 1999