Steban Chaves Soto Email & Phone Number

● Languages- Spanish- English ● Tech-Savvy- Great IT Learner and IT Systems Handling.- Commercial and Enterprise/Corporate Support for IT Equipment - Networking: Support, Management and Installation- Servers: Support, Management and Installation (Front End & Backend)- Video Games Industry Knowledge● Knowledge in:- Data Centers (Clustering, Data Replication, Scalability. AWS)- Operating Systems: VMWare ESXi, Microsoft Windows, Linux (RedHat, CentOS, Ubuntu).- Networking: AD,LDAP,NIS,Debug, Administration of Networks and troubleshooting (TCP IP, Vlans, Subnetting, PCAP, Fabric and Network Switches, Physical and Logical Environments, NICs, HBAs, WAN, LAN, Routing, VOIP)- Storage Protocols: NAS (CIFS NFS) and SAN (FC, FCoE, iSCSI, NVMe)(NetApp,IBM, Windows Server)- Data Protection (Data Backup, NDMP, Data Replication)- IT Tech Troubleshooting (Problem Solving)(Debugging for Multiple OS and programming languages)- Virtualization: VMWARE and Microsoft Hyper-V (VMs Provisioning, administration and maintenance, Datastores, VMDKs, SAN Attachments, vMotion Technology, vNIC, Software Adapters, Thin and Thick Storage, NFS Mounts)- Database Creation and Handling: MongoDB,Oracle, SQL,MySQL (Query and Debugging).- Remote Support (Cisco WebEx, Zoom, Teams, TeamViewer etc.)-Cloud Monitoring and Administration: AWS and Azure. All technologies within those.-Cloud Handling: APIs,HTTPS, Provisioning,Monitoring,OnPremise Integrations.-Debugging for BUG reports: Python, Javascript, C sharp.● Lead Skills- Enterprise Communication- SLAs and KPI knowledge- Team Player- Decisions Making- Coach (Training Delivery for IT)- People Management