Amber Steele Email & Phone Number

Remote

I owned the entire Customer Success and Renewal Process role for Achieve3000 and McGraw Hill eLearning solutions in my assigned territory. I championed communication and collaboration with all internal Account Team members and external end-users to monitor and support key account health needs to ensure success, renewal, and expansion.- Understood.

Red Bank, NJ

- Owned the entire renewal process for company e-learning solutions in assigned territory that covered 11 states: Washington, Oregon, California, Idaho, Montana, Nevada, Arizona, New Mexico, Wyoming, Utah, and Colorado.- Championed communication and collaboration with all internal account team members to monitor and support key account health needs to.

Burlington, MA

- Drove renewal sales in geographically based territory in North America through channel partners.- Managed renewal opportunities through the entire sales cycle by leveraging and maintaining sales tools and resources.- Provided a high level of service to resellers and end-users.- Achieved quota for FY2015 at 100% and exceeded quota for FY2014 at 106% and.

Greater Boston Area

Furthered membership sales goals through exemplary customer services, personal sales efforts, and by supporting the museum’s mobile sales associates team.- Promoted from Membership Sales Associate to Team Supervisor in January 2011 after only two months.- Co-managed the MFA membership mobile sales associates team by: organizing and overseeing shifts.

Greater Boston Area

- Supported membership sales at the MFA by: greeting visitors, knowledgeably discussing the benefits of membership, and closing membership sales.- Utilize superb interpersonal, customer service, and computer skills.

http://thewalters.org/

- Created an adult tour entitled “Around the Renaissance and Baroque World in 50 minutes.” This self-guided tour was made available to Walters’ visitors.- Assisted the Adult Programs department as they prepared for upcoming Fall 2010 programs and events. Some duties included: drafting contracts; uploading event information onto online databases; tabulating.

North Easton, MA

- Preserved, classified, and cataloged deteriorating 18th to 20th century documents in the Industrial History Center.- Assisted in the restoration of artifacts and maintained a complex filing system.- Assisted in temporary exhibition execution.

London, England

- Assisted in organizing and managing events for the China Season at the museum connected to the special exhibition: First Emperor: China’s Terracotta Army.- Worked independently in creating, scheduling and arranging cultural, historical and art-related programs related to the exhibition; corresponded with various museum departments as well as artists and.

M.A., Art And Museum Studies, Cumulative Gpa: 3.96/4.0

B.A., First Major: Art History - Second Major: European History, Cumulative Gpa: 3.66/4.0

Activities and Societies: Academic Convocation, student speaker, 2008 Anthropology Society, member, President (2008-09) SGA Diversity.