Steen Bjørn Email & Phone Number

Frederiksberg, Region Hovedstaden, Danmark

Copenhagen Area, Denmark

Denmark

• Senior Program Manager at Microsoft IT User Experience. Responsible for end-to-end IT program and project management for EMEA, LATAM and US region:• IT Infrastructure projects (including New World of Work, Work Place of Advantage and Audio-Video projects etc.)• Data Center Infrastructure projects• Enterprise Voice (Lync) Deployments (Unified Communication - VoIP)• WAN Upgrade programs (including backbones)• WLAN Deployment programs• Part of Navision Transition team• Head of Community of Learners forum (Training)• Lead Portfolio Manager for Data Center deployment• Development of Infrastructure deployment standards for Sales offices, DEV centers and Data Centers• Mentoring new employees• Showcase Microsoft IT to customers. Duties and responsibilities: • Collaboration with key stakeholders (customers) to understand strategic business goals and to develop comprehensive and realistic Master Project Plans.• Responsible for end-to-end program & project management including: requirement analysis, scope management, budget and schedule planning and follow up, risk management and project execution.• Problem solving and risk mitigation.• Responsible for resource planning and management, including internal resources (dispersed matrix teams in EMEA) as well as external vendors.• Managing individuals and virtual teams (up to 10+) from within and outside of Microsoft to achieve the strategic goals and objectives.• Procurement management (including buying goods by tenders).• Close collaboration with external vendors (enlisting, managing and cooperating).• Showing high skills of communication, negotiation and conflict management.• Process and procedures updates to improve effectiveness.• Responsible for training new team members.• Successful delivery of requested products that fully meet customer’s expectations by using the most effective methods available at Microsoft.

• Program Manager at Microsoft IT User Experience. Responsible for end-to-end IT program and project management for EMEA, LATAM and US region:• IT Infrastructure projects (including New World of Work, Work Place of Advantage and Audio-Video projects etc.)• Data Center Infrastructure projects• Enterprise Voice (Lync) Deployments (Unified Communication - VoIP)• WAN Upgrade programs (including backbones)• WLAN Deployment programs• Part of Navision Transition team• Head of Community of Learners forum (Training)• Lead Portfolio Manager for Data Center deployment• Development of Infrastructure deployment standards for Sales offices, DEV centers and Data Centers• Mentoring new employees• Showcase Microsoft IT to customers. Duties and responsibilities: • Collaboration with key stakeholders (customers) to understand strategic business goals and to develop comprehensive and realistic Master Project Plans.• Responsible for end-to-end program & project management including: requirement analysis, scope management, budget and schedule planning and follow up, risk management and project execution.• Problem solving and risk mitigation.• Responsible for resource planning and management, including internal resources (dispersed matrix teams in EMEA) as well as external vendors.• Managing individuals and virtual teams (up to 10+) from within and outside of Microsoft to achieve the strategic goals and objectives.• Procurement management (including buying goods by tenders).• Close collaboration with external vendors (enlisting, managing and cooperating).• Showing high skills of communication, negotiation and conflict management.• Process and procedures updates to improve effectiveness.• Responsible for training new team members.• Successful delivery of requested products that fully meet customer’s expectations by using the most effective methods available at Microsoft.

Damggard And Navision

• Surveillance and maintenance of 250 servers world wide• Writing process and procedures documentations• Responsible for DMZ Backup• Writing and testing fallback plan• Budget planning• Project Manager for HP Open View implementation• Project Manager for a lot of small projects.• Participation in negotiation SLA’s

Copenhagen Area, Denmark

Job Highlights:• Team leader for Helpdesk and Support• Support of 600 users, • Telecommunication, • Network (LAN, WAN, WLAN)• Contract negotiation with IT-suppliers,• Member of Shell Desktop Environment (SDE) developer team• Project manager and responsible for SDE roll-out in Scandinavia 1986-1988 Team leader (Customer account balance team), A/S Danish Shell Job Highlights:• Responsibility for balance customer accounts and leading the team 1986 Substitute in Customer account center, A/S Danish Shell Job Highlights:• Helping the Customer account manager with balance customer accounts

Tune

Administration

Project Management Professional, Project Management

Become at certified PMP

Itil Foundation V.3 Certification, Itil

Microsoft Solution Framework

Microsoft Certified Professional

Bachelor Of Commerce (B.Com.), Bachelor Degrees In Accountants

Realekasmen, Commercial High School

Realekasmen