Stefan Tabone Email & Phone Number

- Manage the business of the Infrastructure and Desktop Support function.- Implement IT policies and procedures- Oversee and / or handle complex user support and problem resolution for desktop computers, network access, E-mail, Web, and related desktop software and hardware.- Analyse the performance of Infrastructure and Desktop Support activities, identify problem areas, and devices and delivers solutions to enhance quality of service and prevent future problems or repeat issues.- Prepare and present reports and other documentation to senior management as required.- Track and analyse trends in help desk requests and recommend future action and division of resources as appropriate- involved in various projects such as Finance/HR software solutions, consisting in planning, configuring, installing and testing of such software- server configuration, setup and maintenance strong skills in Microsoft WS2012, Hyper V, HP Switches, Cisco ASA firewall and routers, Alcatel PABX systems, Microsoft Exchange 2013, Symantec Backup Exec / Endpoint Protection, Windows 10/8/7, Mac OS, PF Sense, Linux servers etc

Assist employees in the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.Provide user support and problem resolution for desktop computers, network access, e-mail, web and related desktop software and hardware.Maintain, troubleshoot and repair desktop computers, laptop computers, printers and other software and hardware together with installing and maintaining operating systems.Recommend and/or perform the relevant upgrades to ensure the best performance and longevity of company’s software and hardwareEnsure that desktop hardware and software connect seamlessly within the company’s ICT environment.Assist the manager, infrastructure and desktop support, in maintaining the standards for server installations and applications, and monitor the performance of the network, check for security breaches, poor data management practices and more.Assessing, identifying and procuring the necessary hardware and software applications that support the effective running of company’s operations, Schedule and implement routine maintenance tasks and make sure that backups are run, while also doing test restores to make sure that those restores are soundMaintain the active directory, shared folders, group policy, and security policiesAssist in the implementation/testing/upgrading of company wide applications e.g. Dakar Systems, Sun Systems 4.0, Autocad, Timesheet Express etcAssist in the testing, configuration, monitoring of the Cisco ASA inc VLANS, VPN, Access RulesPrepare and present reports and other documentation to senior management as required.

Marsa

Accounting duties: Stock Reconciliations, Bank Reconcilations, Journal Entries, Payments, Cashing and deposits etc. Assisting in implementing POS in several retail outlets, integrating with the current accounting software package.

Bsc: Computing And Information System, It, First Class

Education record