With over 3 years of experience as the Head of Virtual Brands & Dark Kitchens at Tazz by eMAG, the leading online marketplace and delivery platform in Romania, I am passionate about delivering innovative and quality food solutions to the Romanian market. I oversee the creation, development, and management of online-exclusive food concepts and delivery-only kitchens across the country, working with a diverse and talented team of chefs, marketers, and operators.I have a strong track record of implementing effective strategies to grow the virtual brand portfolio, optimize the dark kitchen operations, and enhance the customer experience. Some of my achievements include launching more than 20 virtual brands, increasing the sales volume by 50%, and reducing the delivery time by 30%. I also have a degree in history from West University of Timisoara, where I gained valuable skills in research, analysis, and communication. My mission is to leverage my expertise in operations, new business development, and customer service to bring convenience, variety, and satisfaction to our customers.