Stefania Mandeki Email & Phone Number

Product Owner for two key teams in the payments division: - Card Not Present (CNP): Focused on e-commerce payment solutions and online transaction processing. Card Present (CP): Handles in-person payment systems, including point-of-sale infrastructure.As a Product Owner, my responsibilities include: - Defining and prioritizing product backlogs to align with business needs. - Collaborating with developers, stakeholders, and other teams to deliver scalable and reliable payment systems. - Ensuring the functionality, performance, and security of core payment workflows. - Supporting the continuous improvement of our payments infrastructure for both online and in-store channels.

Wrapp is a B2B SaaS product which offers SMEs accounting solutionsCollaborated with the founders from initial concept, defining the product, operational strategy, and launch plan. Personally designed, launched, and lead the product

Responsible for all operations of Viva Payments physical network

Athens, Attiki, Greece

JoinCargo was an online freight forwarding tool where companies could reserve space for their cargo and carriers fill their trucks.- Maintained and developed customer relationships at all functional levels- Streamlined after-sales operations, ensuring precise and timely route planning with transport partners.- Managed customer complaints and requests to ensure efficient resolution- Collaborated closely with the CEO, contributing to product development by translating customer feedback into technical requirements.

Bachelor Of Business Administration - Bba, School Of Economics, Business And International Studies

Business Administration And Management, General

Erasmus+ Exchange Program