Stefanie Baker Email & Phone Number

Williamsburg, Va

Manage high functioning team of solution engineers. Collaborate with sales leaders to ensure goal attainment and support strategic initiatives. Leverage demo and enablement assets to showcase Paypro’s unique value proposition to prospects.• Reduce sales cycle time by prioritizing functional requirements and proactively addressing potential challenges.• Improve deal transition from sales to service though process improvement. • Increase close rates 10-20% by focusing on quality of the engagement, immediately resulting in higher revenue.

Richmond, Virginia, United States

Oversee digital solution adoption using agile, data-driven methodology. Address the human factors that affect an organization’s capacity to achieve its strategic initiatives. Audit core business processes and provide prioritized recommendations for system optimization opportunities and a deployment plan for taking action on future state enhancements.• Generates enthusiasm for change by managing, training, and ramping up new HR analyst team• Creates value by uncovering labor inefficiencies and making immediate improvements • Designs and presents complex business cases, winning executive approval

Remote, Usa

Master Principal Solution Engineer/Business Lead Qualify and manage enterprise HCM presales cycles. Conduct comprehensive requirements analysis with clients to determine appropriate pre-sales staffing needs and assign appropriate solution engineering resources, evenly distributing workload based on expertise. Leveraged outcomes to make objective pursuit/non-pursuit recommendations. Lead strategy sessions with sales managers to develop effective win approaches. ♦ Acknowledged as an authority within the HCM business unit.♦ Viewed by colleagues as a leader, top contributor, mentor, and key business partner.♦ Expedited $19M in pipeline for 35+ enterprise accounts, including those with multi-pillar interests

Remote, Usa

Deliver in-depth consulting services utilizing advanced functional knowledge, and advanced application expertise to deliver tailored, industry-leading solutions. Collaborate with stakeholders to analyze existing systems, policies, and procedures in connection with client business objectives. Apply industry knowledge to optimize configurations and utilization and recommend modifications to client systems, policies, and procedures to further business and implementation objectives.♦ Consistently ranked number one out of 10 solutions consultants.♦ Guided deals that generated over $4.8M in annual repeated revenue.♦ Delivered functional presentations and demonstrations of HCM solutions to customers and prospects to actively contribute to organizational revenue and sales goals.♦ Mentored new consultants and account executives, customizing 30-60-90 day ramp up plans.♦ Led multiple projects and system deployments across all areas of the organization.

Orlando, Florida, United States

Oversaw a team of high performing presales consultants. Led the assessment, design, development and delivery phases of all internal presales processes. Established baseline criteria to benchmark quarterly team performance, showing progressive growth with higher annual satisfaction rates.♦ Utilized expert knowledge and best practices to deliver solutions on time and within budget.♦ Designed, issued and maintained demo databases.♦ Facilitated thought leadership to develop new and improved processes, methodologies, systems, tools, and services to enhance clients' operating environment based on practical experience, optimal outcomes, and best practices.♦ Achieved the President's Club Annual Award two out of three years.

Frisco, Texas, United States

Worked collaboratively to align integrated and unified solutions to maximize business strategy effectiveness and exceed organizational goals. Led direct and subcontract projects to include assigning resources and managing workload capacity. Recruited and on-boarded new workforce management team members and provided training on best practices in the deployment and implementation of the workforce management software.♦ Promoted to Director within first three-months of joining the organization.

Bloomington, Minnesota, United States

Steered the implementation of products and provided on-going support to account managers and customers while working across multiple departments to ensure projects were exceeding the agreed upon success criteria. Directed the delivery of contracted services to clients to ensure that service level agreements and key performance indicators defined in the relevant contracts were met or exceeded. Maintained tight control over the project schedule, risks, scope of work and budget; ensured that operational teams had a clear understanding of client requirements.♦ Led the initial roll-out of a market leading, enterprise HCM System♦ Authored implementation guides, technical documents and training materials utilized across the organization.

Richmond, Virginia, United States

Acquired and maintained outstanding levels of product knowledge to remain a subject matter expert in the product portfolio. Maintained joint ownership of the internal curriculum with the Learning Services department for specific product areas with responsibility for course structure, content, and delivery methods. Developed and maintained the skills matrix and gap analysis to benchmark existing competencies level and identify development and training needs.♦ Exceeded average customer ratings on evaluations earning 4.7/5 overall.♦ Collaborated with sales, implementation, and service job families to effectively integrate training into the business process.

Richmond, Virginia, United States

Worked with sales to analyze the needs of prospects and existing clients. Demonstrated Ceridian's product offerings to existing and prospective customers. Fielded and researched technical questions posed by prospects, clients, and sales team members. Responded accordingly to Request for Proposals, detailing technical specifications.♦ Consistently surpassed sales quotas and achieved ranking of #2 in the Southeast region.

Philadelphia, Pennsylvania, United States

Recruited, interviewed, trained, evaluated, and mentored four consultants in a senior departmental lead position. Assessed existing and identified new client software specifications to determine appropriate conversion strategy. Constructed proof of concept model and other applicable functions for customer review. Worked with customer at varying levels to design, test, and validate the model in preparation to migrate to the new production environment.♦ Assumed the responsibilities of outsourced consultants, saving the company approximately $300,000.00 in one year.

Malvern, Pennsylvania, United States

Processed biweekly payroll for employees in multiple states. Updated and analyzed current company work force data to provide feedback for business needs. Administered corporate benefit programs, adhering to all federal and state mandates.

Greater Philadelphia Area

• Consolidated information systems to track employee records and company data. • Implemented a new, cost effective benefit program.

Ba, Education

Mba, Business Administration