Product Manager And Consultant
Current50% Consulting: - Represent the organization as a thought leader in the health space, delivering presentations and participating in industry events, client finalists and roadshows-Design, implement and evaluate employee program solutions for Canadian Employers to help them improve their overall health and disability claims experience - Provide Canadian Employers with evidence based and data driven recommendations to help improve employee health outcomes- Provide subject… Show more 50% Consulting: - Represent the organization as a thought leader in the health space, delivering presentations and participating in industry events, client finalists and roadshows-Design, implement and evaluate employee program solutions for Canadian Employers to help them improve their overall health and disability claims experience - Provide Canadian Employers with evidence based and data driven recommendations to help improve employee health outcomes- Provide subject matter expertise for Manulife Group Benefits key health and wellness products and services and work with the field team to best position their benefits to Canadian Employers, Consultants and Advisors - Monitor, analyze and react to sales information, financial and customer data and trends- Prepare and administer health and wellness proposals, scope of work documents and service agreements for vendor-provided wellness services - Effectively maintain, develop and grow wellness products, achieving business strategic, financial and customer objectives50% Product Management and Health Strategy: - Envision, re-design and launch the organization's key HRA, aiming to enhance user experience and data accuracy while updating product metrics and outputs to reflect current industry standards - Ongoing collaboration with external partners and key internal stakeholders and cross-functional teams- Launch, execute and operationalize on pilot products in Group Benefits health space aimed at improving member health outcomes, reducing absenteeism and measuring its impact on drug and paramedical claims-Review NPS results and customer sentiment to strategize for product improvements- Create product and sponsor journey mappings Show less