Recruited, trained, and developed a cross-functional team of 150 volunteers.Established relationships with local community organizations to plan and complete service projects, and recruit volunteers.Used database software to track Volunteer analytics.Lead daily operations of the Elementary ministry department.Analyzed ministry goals to determine volunteer needs. Recruited and interviewed volunteers to find the perfect fit for both the volunteer and the goals of the… Show more Recruited, trained, and developed a cross-functional team of 150 volunteers.Established relationships with local community organizations to plan and complete service projects, and recruit volunteers.Used database software to track Volunteer analytics.Lead daily operations of the Elementary ministry department.Analyzed ministry goals to determine volunteer needs. Recruited and interviewed volunteers to find the perfect fit for both the volunteer and the goals of the organization.Planned and executed special events, and coordinated volunteers into appropriate roles to facilitate events. Show less

Established, built, and managed a large customer base through onsite visits, phone calls, and electronic communication.Coordinated cross-functional groups to facilitate projects from inception to completion.Maintained detailed records of customer information and projects to ensure seamless serviceIndependently troubleshot customer issues on-site or remotely and facilitated solutions through product expertise and collaborative research when necessary.Managed team schedule and… Show more Established, built, and managed a large customer base through onsite visits, phone calls, and electronic communication.Coordinated cross-functional groups to facilitate projects from inception to completion.Maintained detailed records of customer information and projects to ensure seamless serviceIndependently troubleshot customer issues on-site or remotely and facilitated solutions through product expertise and collaborative research when necessary.Managed team schedule and assigned tasks based on specific skill set and the customer's needs.Developed creative strategies for process improvement to enhance the customer experience based on data and metrics retrieved from customer feedback.Scheduled and conducted product and sales presentations to prospective and current customers.Delivered unparalleled level of Customer service. Nominated twice for the organization "Excellence in Service" award Show less