Stefanie Sandoval Email & Phone Number

The Colony, Texas, United States

The Colony, Texas, United States

The Colony, TX

• Manage a team of four direct reports with accountability for all client onboarding, training, and day-to-day account operations. Serve as a liaison between customers and internal teams to establish project plans and.
• Develop and deliver account-specific training sessions at plant sites to train and educate client teams on Quest Online Portal functions and capabilities, including product navigation and report generation
• Manage customer contracts, ensuring profitability and fulfilment of all client requirements
• Identify areas for implementation process improvements to minimize costs and maximize customer satisfaction
• Negotiate supplier agreements and review client pricing to ensure that pricing is within the limits of the contract and industry standardsHighlighted Project: Serve as the primary point of contact for a $20 million.

• Promoted to supervise a team of 15 full cycle accountants and accounts payable employees performing and oversaw all accounting, reporting, and month-end closings. Ensured compliance with US GAAP guidelines and Sarbanes.
• Managed all accounting transactions daily, weekly, and monthly to ensure accurate and timely processing.
• Worked with multiple departments to ensure resolution of all client and vendor issues, reconciled vendor accounts, and reviewed all monthly accruals and adjustments to ensure accuracy of accounts for closed deadlines
• Reviewed financial processes and internal controls to identify areas for process improvements within financial systems and operational teamsHighlighted Project: Assisted with the conversion from QuickBooks to NetSuite.

Frisco, TX

• Performed full cycle accounting activities, managed collections, and completed month-end reporting and close.
• Created SOPs for all clients in Solid Waste and processed a large variety of documentation and reporting
• Organized, prioritized, and completed critical tasks with a high degree of accuracy and attention to detail
• Reconciled open client PO reports and managed collections for all accounts assigned

Lewisville, TX

• Promoted to lead a team of 12 employees and served as the liaison between customer service and market area sales teams to complete set up of new accounts.
• Key member of the leadership team which successfully set up the department following a market area consolidation, which included hiring and training six team members regarding SOX guidelines and corporate policies and.
• Conducted training sessions with customer service and sales on new Acorn software and implemented processes and training procedures for the team
• Led information sessions with cross-functional departments on policies and procedures and developed training as needed to support departmental performance goals

• Oversaw billing activities for one of the largest Waste Management market areas and implemented new processes to streamline month-end reporting and invoicing.
• Identified and resolved discrepancies in month-to-month reconciliation reports and queried data to ensure accurate customer billing
• Managed system data for price increases, decreases, credits, and debits as necessary
• Worked closely with customers to resolves billing issues and maintained a high level of customer satisfaction

Accountable for management of 33 different state permits and provided quality control for database integrity across multiple web-based systems. Maintained up-to-date customer wells using Java to map various states oil and gas wells. Recognized for leading the team in productivity performance while maintaining the highest degree of accuracy and quality.

Managed accounts receivables and processed payments for all Concentra clinics in Texas and Oklahoma. Verified and developed currency log sheets and maintained detailed accounting records. Accountable for billing, dispute resolution, and insurance claims.

Managed the patient database for HCFA and UB claim forms and maintained quality assurance standards audits of health and life insurance policies.