Stefan Lehto-Borich Email & Phone Number

Vancouver, Bc, Ca

Canada

As a Team Lead, I manage a talented group of specialists, guiding them to achieve peak performance and fostering a collaborative work environment. My role involves coordinating tasks, providing regular feedback, and supporting the professional growth of my team members. I am responsible for overseeing the delivery of high-impact projects, ensuring they meet our strategic goals and are completed on time and within budget. By leveraging data analysis and insights, I present actionable recommendations to senior leadership, driving key business decisions and advancing our company's objectives.

Vancouver, British Columbia, Canada

As a Global Resolutions Specialist at Brex, I am collaborating cross-functionally on projects that contribute to Brex's growth as a whole, in addition to providing the highest standard of leadership and problem-solving ability for the rest of the Customer Experience team.Focusing on growth projects to reduce contact time to resolution and first contact resolution, along with up-skilling the broader support team. Interactions with customers specifically focus on churn mitigation and escalation resolution.

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver

Creating and managing public relation initiatives and philanthropy events for all greek organizations on campus.

University Of British Columbia

Minor Of Commerce, Business/Commerce, General

Bachelor Of Science - Bs, Applied Animal Biology