Stefano Hernandez Email & Phone Number

Boston, Massachusetts, United States

Amherst, MA

Founded and ran an e-commerce brand geared towards college students and party-goers, selling party accessories and apparel. Have since sold the business to focus on a new venture better tied to my interests. Was responsible for executing all facets of the business, including management, marketing, branding, design, sales, customer service, operations, and.

Boston, Massachusetts

Contracted to sell telecommunications products to local prospects and existing customers. -local outreach to new and current customers-Met sales expectations by team leads-Ensured quality customer service throughout sales process-Handled objections, addressing questions and concerns-Practiced active listening and empathy -Administrative duties to process.

Amherst, MA

Obtained a CDL and learn routes to drive a variety of buses and other vehicles to transport students, commuters, and residents around the Pioneer Valley area. -Operate bus by applying brakes, starting and stopping engine, checking for defects, applying bus-specific driving techniques.-Drive regular routes on a schedule.-Announce next.

Greater Boston Area

Served primarily as barback and food runner for Intercontinental Boston's Five-10 Waterfont, a seasonal outdoor bar serving Boston's Financial District. Responsibilities also include: assisting servers, setting up and breaking down bar, event prep, tracking inventory, and ensuring impeccable customer service - upholding the quality service that awarded us.

Nahant, MA

-Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold each other accountable for responsibilities on their shift. Adhere to schedule and arrive ready to work on time.-Hold guests as highest priority and ensure each guest is highly satisfied with his/her.