Stefeni Green Email & Phone Number

Dallas, Texas, United States

Partnered with Technology Solutions Commercial Team on cloud-based RTLS SaaS application through customer demos, technical training, installation, ongoing customer support and analytics. • Collaborated cross-functionally with operations, implementation, and engineering teams bridging gaps and improving process standardization, documentation, troubleshooting and customer priorities.• Established with marketing creation of interactive ROI tool providing opportunities to engage customers in dialogue regarding potential savings. • Drove customer success post go live to internal and customer teams through creation of training videos, presentations, and newsletters to drive application adoption.• Delivered new Encompass demo environment and script creating tool to highlight application features and use case examples.

Cross functional role working with Project Managers and Sales teams on all aspects of sales process: pre-sales, implementation, and ongoing support. Assisted commercial sales with dose management, CMMS and RTLS application demos and technical discussions.• Eliminated move/add/change project backlog for dose management application by standardizing processes, reconciling data and researching required customer documentation. • Promoted customer success of introductory dose management software by providing training and user touchpoints to increase application usage, data analysis and identify possible upsell opportunities.• Led CMMS project implementation ensuring standardization, application testing, customer training and ongoing support.

Oversaw account management and commercial sales for RTLS asset management and CMMS applications in the South-Central area. • Closed new AssetPlus CMMS customer opportunity during the US marketing launch.

Provided training, insured process compliance, and completed issue resolution for customers on Asset Management, Bed Management and EVS applications.•Drove process change and documented savings by working with customer site managers, administration, and division leadership accomplishing shared savings agreement results approximating $500k annually.

Enabled the asset tracking program for customers. Managed data integrity, performed training, configuration, and process baseline/documentation for three sites.• Executed successful pilot hospital RTLS program that expanded to division wide $6.2M contract for 9 facilities.

Orchestrated logistical assessments, pricing analysis, par level optimizations for south region customers on Enhanced Distribution programs.• Managed implementation of $40 million in new business with a 25-hospital system.

Bachelor Of Science - Bs, Purchasing/Materials Mgt

Education record