Steffanie Janiec Email & Phone Number

Elmhurst, Illinois, United States

Ambassador of new ways of working initiatives while driving adoption of technology solutions improving business performance through realization of digital transformation investments. Building strategies to create a more synergistic team improving the employee change experience. Leading the assessment development, and implementation of improved processes and workflow optimization to enable growth, simplification, efficiency, and quality service delivery to customers.

Schaumburg, Illinois

I delivered enterprise-wide change strategies across all levels of the organization to modernize the workplace through adoption of new technology and tools, simplifying how work is completed.Served as a liaison between IT and the business interpreting technical change into consumable concepts throughout a multi-phased technology journey driving adoption of transformative tools such as Microsoft 365 tools for communication, collaboration, and cloud storage, multi-factor authentication, conferencing and telephony upgrades, and software to manage travel, physical spaces, & expenses.I influenced the workplace culture to equalize the workplace experience for colleagues and foster inclusiveness achieving targeted outcomes to support a hybrid work model.

Lincolnshire, Illinois

I launched a transformation strategy targeting business processes improvements to create efficiencies streamlining provisioning processes and improving SLAs. I leveraged my creative solutioning skills to navigate ambiguity and organizational complexities to automate processes with new technology procured. I partnered with the executive leadership team to create a roadmap for strategic priorities in compliance with regulatory requirements and industry best practices.

Hoffman Estates, Illinois

I served as a core team member driving organizational-wide digitalization of records to transform how and where customer complaints, controlled documents, etc. were recorded and retained for specialty and medical device gas producing facilities. I partnered with external parties and business unit representatives from configuration through post implementation support ensuring compliance with all regulatory requirements including ISO 9001, ISO 13485. I conducted internal audits of the quality management system leveraging the new digital tools, and later served as core team member for platform expansion to digitalize records for additional business units.

Elk Grove Village, Illinois

I served as liaison between sales and operations to develop a solution which streamlined how new customers were onboarded resulting in expedited account setup and initial delivery processes. Consolidated lengthy SAP rollout training into shorter bits of consumable content focused exclusively on functionality applicable to account managers. I conducted short learning opportunities and provided quick reference guides to minimize required learning time and minimizing the impact on sales activities.

Waterloo, Iowa

I collaborated with local branches to creatively solution disputed cylinder balances and delayed payment for goods or services in a manner which preserved the business relationship. After exceeding targeted outcomes for DSO and AR%, I was promoted to manage credit and collection activities for national and key account portfolios.