Success in business or NFP requires many skills, particularly when looking to evolve to meet changes in your market, customer expectations and economic conditions. Yet many businesses lack the experience, resources and time to implement effective change. As a Freelance Business and Project Manager, my skills and experience can deliver smarter cash flow growth solutions by focussing on:- Finance and working capital analysis- Project delivery that is timely, pragmatic and… Show more Success in business or NFP requires many skills, particularly when looking to evolve to meet changes in your market, customer expectations and economic conditions. Yet many businesses lack the experience, resources and time to implement effective change. As a Freelance Business and Project Manager, my skills and experience can deliver smarter cash flow growth solutions by focussing on:- Finance and working capital analysis- Project delivery that is timely, pragmatic and strategically aligned- Sales strategy and execution aligned to your culture and strengthsHaving spent a lifetime in the financial services sector (primarily in project delivery and sales and marketing roles), I take a pragmatic, holistic and data backed approach to help professional services firms and their teams grow. Organisational change is most effective where it builds on each business’s current culture and capability together with a systematic approach to monitor progress and evolve over time. In other words, why deliver a luxury car when a reliable run about will do as a starting point! Show less

The role is varied and exciting from working with creatives to deliver website, a monthly enewsletter, videos, implementing sponsorships and other marketing support to drive new business opportunities and value add to existing clients.Strategic projects have included succession planning, national sales team structure and roles/KPIs, client feedback initiative, introduction of new training infrastructure and a digital marketing strategy.

CXINLAW works with law firms, chambers and accounting firms to deliver client experience excellence. We do this by delivering client insight, education and business process improvement which enhances the client experience at every touchpoint of the client journey. Our ongoing secret shopping analysis in the legal sector, on behalf of CXINLAW clients, has underlined the degree to which law firms are potentially haemorrhaging client business at first contact. Far too often law firms are… Show more CXINLAW works with law firms, chambers and accounting firms to deliver client experience excellence. We do this by delivering client insight, education and business process improvement which enhances the client experience at every touchpoint of the client journey. Our ongoing secret shopping analysis in the legal sector, on behalf of CXINLAW clients, has underlined the degree to which law firms are potentially haemorrhaging client business at first contact. Far too often law firms are their own competitor. In contrast, our work highlights the cost-effective improvements that can be made through a consistent focus on client experience. This ensures your firm becomes the provider of choice from the point of sale, to profitable long term relationships and referral recommendations. CXINLAW develop and evaluate improvements so that new service behaviours, systems and culture are operationalised and grow stronger over time. And of course, increased new business from your existing marketing efforts delivers higher returns to your business. Show less

Working with law firms to provide banking services that support profitable growth and improve business efficiencies. Financial solutions available to support organic growth, succession planning and/or mergers.

Product management, development and marketing of business products nationally.

Business Analyst responsible for the development of a range of management information systems

Joined as a Graduate and spent time in a variety of roles from branch, accounting department, International Division and CBFC