Stella Chen Email & Phone Number

Develop video concepts, manage and lead pre-production, content capturing and post-production of contentIdentify and understand target market to optimize success and relevance to audience, growing Twitter account to over 100,000 followers in 4 yearsMaintain and build social media presence through usage of Twitter, Instagram, and TikTok

Toronto, Ontario, Canada

Richmond Hill, Ontario, Canada

• Talent Acquisition: managed the recruiting process for up to 10 requisitions simultaneously including screening applicants using Taleo (ATS) and entering new hires into PeopleSoft (HRIS)• Employee Relations: assisted with the onboarding process of new staff including organizing orientation and coordinating 90 Day Follow Ups with new associates, coordinated exit interviews to gain insight on departmental trends and areas of improvement• Learning and Development: prepared reports to update retail managers on the status of associates’ yearly Performance Appraisal

• Translated the team’s vision using Adobe Creative Cloud to conceptualize, design and execute creative projects while working with content creators, writers and product managers• Designed procedures for storyboard composition, action creation and storytelling protocols to complete projects• Combined technical and artistic abilities to accomplish challenging animation objectives

• Conducted monthly one-on-one meetings with executives to conduct progress reviews and performance assessments • Created and executed hiring policies, procedures and systems to support club’s long-term growth and expansion• Designed and implemented creative initiatives to motivate executives, including social media challenges and executive and portfolio of the month

• Fostered a teamwork environment instrumental to positive dialogue across the organization, creating the driving force behind chapter’s employee-retention rate of 85% within an organization where high turnover is the norm• Re-invented cost-effective incentive and morale-boosting programs, including special events and a tiered awards structure, that increased member satisfaction and productivity• Created and managed Instagram account, increasing audience engagement by finding and integrating relevant online content

• Advertised international exchanges through social media campaigns and classroom presentations, increasing lead generation by 200% • Used Salesforce to track and manage 50+ leads, as well as to conduct ongoing market research and demographic profiling to identify and capitalize on unmet market needs• Initiated and facilitated the process of sending two students on exchange to Taiwan to teach the English language and Canadian culture at an elementary school

Richmond Hill, On

• Provided logistical support by organizing meetings, producing up to date office files and spreadsheets, and drafting emails to support executives • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructionsProcessed invoices and expenses using Excel to create detailed reports for the Sales Audit department

Bachelor Of Business Administration

Education record

Activities and Societies: OSSD, Ontario Scholar, Music Tutor, Member of Stop Trafficking of People Club, member of Wind Ensemble, member.