Stephen Jupe Email & Phone Number

Responsibilities:• Implementing new features for, and fixing bugs in, automated documentation builds.

Responsibilities:• Implementing new features for, and fixing bugs in, automated documentation builds.Accomplishments:• Successfully recommended moving documentation source from an older version of DocBook to DITA to take advantage of DITA's wider adoption in the technical writing field.• Wrote a DITA Open Toolkit plugin to transform DITA XML source into PDF output that reflects Synopsys branding.• Wrote automated tests to validate documentation.

Responsibilities:• Designing, writing, editing, and maintaining online documentation for software products, including user guides, reference manuals, and context-sensitive help systems.Accomplishments:• Led a project to convert a large documentation set from MadCap Flare to DITA. The motivation was to move to an open standard that would allow flexibility in the choice of editors and build tools.• Set up a documentation system that uses free and open source tools for writing and versioning content, and that uses a modified version of the DITA Open Toolkit for building output.• Designed a new topic-based organization for the documentation set.

Responsibilities:• Providing technical support and development for Autodesk's DITA-based documentation production system.Accomplishments:• Wrote a Bash script that amalgamates a number of smaller post-production scripts into a single master script. This enables the post-production scripts to be run in a quarter of the time compared to running them individually.

Responsibilities:• Designing, writing, editing, and maintaining online documentation for software products, including user guides, reference manuals, and context-sensitive help systems.• Customizing the DITA Open Toolkit to produce documentation that reflects Pitney Bowes Software branding.• Writing internal software programs that extend the base functionality of the DITA Open Toolkit.Accomplishments:• Pioneered the use of DITA XML for creating Pitney Bowes Software documentation.• Wrote the Getting Started Guide for developers who want to write applications that use the Spectrum Location Intelligence Module web services.• Wrote the Styles Guide for developers who want to specify visual styles when requesting maps via the Spectrum Location Intelligence Module web services.• Developed BrowseLinkWriter, a Java program for creating 'previous' and 'next' browse links for XHTML-based documentation generated from DITA source.• Developed SearchDBwriter, a Java program for generating a full-text search database in JavaScript for XHTML-based documentation generated from DITA source.• Developed JavaScript code to execute a search query against a full-text search database generated by SearchDBwriter.• Developed ProjectFileWriter, a Java program for modifying a help project file at build time.• Developed JavaScript code to invoke context-sensitive help for web applications.

Responsibilities:• Designing, writing, editing, and maintaining online documentation for software products, including user guides, reference manuals, and context-sensitive help systems.• Creating and updating web pages, and assisting with the general maintenance of the web site infrastructure.• Designing and developing software – both external software products and internal utility programs.Accomplishments:• Wrote the reference manual for a middleware product that allows Java and .NET clients to access ObjectStar data on the mainframe.• Developed the Table Definer, a C# program for defining ObjectStar database tables, as a component of the ObjectStar IDE.• Developed the online help system for the ObjectStar IDE.• Developed MotoMailer, a C# program for sending individually customizable e-mails to ObjectStar users.• Developed SiteTester, a Java program that periodically checks whether a web site is running normally, and sends out an e-mail alert if it is not.• Developed dirlister.jsp, a JavaServer Page that provided access to downloadable product and documentation files on the ObjectStar web site.• Developed FileServer, a Java servlet that served downloadable files requested from dirlister.jsp.

Responsibilities:• Designing, writing, editing, and maintaining printed and online user documentation for software products, including user guides, quick reference cards, and context-sensitive help systems.Accomplishments:• Wrote and updated the user guide for a file conversion tool, which was then published on the JetForm web site.• Developed an accompanying Visual Basic application that enabled users to quickly look up file conversion information.

Responsibilities:• Designing, writing, editing, and maintaining printed and online user documentation for software products, including user guides, quick reference cards, and context-sensitive help systems.• Some software testing.Accomplishments:• Developed a new task-oriented design for custom user guides, which was adopted for all subsequent user guides.• Developed the online help system for iEditor.• Developed an online user manual for iEditor by integrating reference documentation with the online help system.

Bachelor Of Arts (B.A.), History

Technical Communications Certificate

Computer Science

Canadian Securities Course And Canadian Investment Finance Course (Part 1)