Wealth Management Operations Manager
CurrentClient profile and investment account maintenance/service request processingSalesforce custom reporting & dashboard generation for tracking and ad-hoc information requestsOnline client portal support, profile generation/authentication, troubleshooting, and client communicationsResource development – training guides, operations manuals, process documentationWorkflow review to identify process improvements & integrationsInvestment Committee Meetings & Research ProjectsPlatform Operations including global rebalance & billing