Stephanie Sparks Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

- Design, build and schedule all email marketing campaigns in Klayvio including building and choosing customer segments for each campaign- Work with Director of Marketing to build monthly content calendar for use within email and social channels - Collect and analyze data for all email marketing campaigns and automated flows in order to optimize and develop new strategies to increase conversions and site engagement- Design Marketing assets using Adobe Creative Suite for use on Shopify website, Amazon storefront, automated emails within various channels including AfterShip, Loox, etc. - Design assets and build blog posts within Shopify store

Los Angeles Metropolitan Area

Develop eye-catching digital and print-ready assets in the form of social media graphics, cover art for creative projects, journals, brochures, logos, etc. using Adobe Photoshop, Adobe Illustrator, Procreate for iPad and CanvaPhoto editing and retouching using Adobe Photoshop and Adobe Lightroom. Some video editing skills using Adobe Premiere Pro, Adobe Premiere Rush and iMovieCreate brochures, catalogs, e-books and fillable PDFs using Adobe InDesign and Adobe Photoshop

United States

• Manage and optimize Shopify product catalog including uploading new products with proper SEO, archiving out of stock products and creating/updating product collections• Develop and implement improved methods to provide customers with thorough, comprehensive information about our products, helping them make a more informed purchase in an effort to decrease return rates• Develop strategies to increase site traffic by integrating new applications and processes, planning and updating website content, troubleshooting site issues and escalating systemic issues with leadership• Organize and oversee our content calendar, work with various agencies and departments to create marketing campaigns to increase sales, brand awareness, and customer retention• Monitor competitor and industry practices to identify new opportunities for growth and improvements• Work with web development teams to optimize user experience on website• Monitor and analyze performance metrics for campaigns, sales channels and webs application to identify opportunities for improvement and develop new strategies to increase sales • Optimize our various sales channels to maintain cohesive branding, and alignment with marketing campaigns

Chatsworth, California

• Answer inbound phone calls High volume phone, email and live chat correspondence via Zendesk with retail customers and vendor representatives regarding canceling orders, sending replacement components, and revising orders, etc.• Assist customers with various inquiries regarding inventory, shipping estimates, product details, etc.• Assist with general e-commerce duties including order processing, providing order status updates, working with different departments to collect and provide pertinent order and product information, process refunds and cancellations on various Shopify stores and apps.

Los Angeles, California

MARKETINGProvide marketing support to Owner/CEO, maintain sales reports for retail/wholesale, co-design digital and print marketing assets, edit photos for web and print use in Photoshop and Canva, etc.E-COMMERCEadd and edit new products on the Shopify store, periodically edit the website home page, update site inventory as needed, add and maintain apps, send weekly email marketing campaigns to retail and wholesale customers, etc.PRODUCTION/ORDER MANAGEMENTprepare and send invoices for processed wholesale orders, prepare and send purchase orders to vendors for new and existing product components, create and maintain detailed spreadsheets and documents for large wholesale orders to monitor inventory, costs, timelines, etc.ADMINISTRATIVE/CUSTOMER SERVICEanswer some retail and wholesale customer inquiries regarding shipping irregularities, inventory, promotions, et al., provide admin support to CEO/Owner for personal and business travel including trade shows and pop-up events, add and organize Quickbooks software to remain updated with changes to product line, etc.

Los Angeles, California

- Support management in daily duties including labor allocation, communicating with suppliers regarding materials needed in the warehouse, provide coverage for Area Managers as needed- Conduct inventory maintenance in warehouse, organize and relocate inventory placement to meet demand and spatial constraints- Ensure proper area performance through attendance tracking, report ATS/labor hours to management with respect to daily workflow and production goals - Participate in safety compliance initiatives including promoting safety awareness to associates, identify and address safety hazard in the work area, assist management in maintains organization and cleanliness in all work areas in the warehouse - Assisting the warehouse floor as an associate resource, including picking and packing orders as needed, training associates, verifying compliance of standard operating procedures and updating them as needed

Greater Los Angeles Area

Manage small business accounts by acting as liaison between the insured and the carrier for LTD, life insurance and dental claims.

Assist 1st grade teacher and students with day-to-day tasks.

Greater Los Angeles Area

Greater Los Angeles Area

Provide customer service to event patrons including seating and responding to general inquiries regarding the event, some ticket sales.

Bachelors, Marketing

Activities and Societies: Advertising Club

High School Diploma, General Studies