Assisting a Director who lives in the north (but based in Andover 3 days a week) and has extensive travel requirements. Management of his busy diary to ensure planning of his time to the maximum whilst controlling his inbox to ensure deadlines are met and emails are responded to, redirected or brought to Director’s attention.• Extensive, complex and proactive diary management and travel arrangements (flights/rail/hire car/accommodation/taxi’s/visitor hospitality/sourcing venues)• Supporting the CCO’s two direct reports and their wider teams in all administrative tasks including travel/expenses/stationery ordering/raising purchase orders and payment of invoices promptly• Prioritising workload to ensure deadlines are met

Responsible for assisting Director in her business area with the principle responsibilities including;• Prioritising issues to be dealt with by the Director and dealing with any matters in her absence• Line management of a team assistant• Extensive diary management and coordination• Preparation of documents and presentations for departmental meetings and the Board Remuneration Committee and the minuting of those meetings• Undertaking research on specific areas

Assisting the Director in the day to day running of the department of c50 people including supporting his 6 direct reports and wider teams. Responsibilities included;• Co-ordinating the annual sales conference and quarterly team events/meetings• HR and appraisal administration, staff holiday, sickness• Attendance at HR disciplinary interviews to record accurate notes• Co-ordinating the activities between Simplyhealth and third parties such as lawyersand accountants• Line management of two admin staff• All administrative tasks for the whole management team• Adhoc tasks including research, projects, travel and expenses• Assisting other PAs to cover for holidays and sickness• Liaising with staff, suppliers and clients as required

PA to the Executive Director/Solicitor (Board level) - Personal Assistant and Office Manager to the Executive Director/Solicitor and Legal/Regulatory Team. Responsible for providing management of appointments, diary and support services, undertaking all typing requirements (generally audio and often of a complex nature and to tight timescales), arranging all travel and accommodation arrangements within the UK and overseas, e-mails responding to routine correspondence and ensuring efficiency of diary engagements, making appointments, dealing with third parties and making decisions on priorities during the Group Regulation and Risk Director's absence. Secretary to Divisional Committees and the librarian of all core compliance correspondence, particularly with (as then) the FSA. I was the lead facilities manager for the Andover Office, dealing with the landlord and external office suppliers as well as managing administrative staff.

Harrow Way School - Finance Assistant and PA to Heads of Year – Dealing with all purchase orders, invoices and payments. PA administration for 2 Head of Year Teachers including all typing and completion of referral forms to outside parties of confidential nature. Production of student reports including Word merges. Banking. Minute taking. Maintenance of school information system and student records. Filing. Correspondence with parents and third parties. Typing. Excel spreadsheet maintenance. Production of reports for analysis of budgets and outstanding procurement items.

Once the Past Business Review was complete, I transferred to head up the Redress team where we redressed clients using unique software and redress calculations under strict guidance and on-site supervision of Price Waterhouse Cooper.• Strict procedures had to be adhered to and updated as and when necessary.• Line management to 7 staff.

Assisted in setting up the SLFoC PBR project running the office and managing staff including:-• CV assessment and recruitment of PBR contract staff• purchase, allocation and maintenance of PCs and PC applications (including telephonerecording system day to day running of the PBR project administration, stationery,managing small team of admin and support staff

PA to Compliance Director and T&C Compliance Adviser• Head Office monitoring of all training and competence procedures and producing reportsand recommendations to Heads of Department. In addition, T&C monitoring was undertaken of branch procedures providing information, evidence and advice to Branch Managers. PA to the Compliance Manager undertaking all administration tasks.November 1989 to December 1996Training and Competence Mobile Adviser - Conducting training and competence visits to all Sun Life Financial of Canada branches within the UK. Interviewing branch personnel and producing reports and feedback to Branch Managers at the end of the visit.IT Trainer - Production of training material and delivery of software training to internal SLFoC staff.PA to the Senior Legal/Compliance Director PA to Marketing Director