Stephan Baker Email & Phone Number

Brighton Michigan

Manage a Lennox Parts Plus Store and Equipment Distribution Branch in Brighton Mi., Key Ideology: To become our Contractor Clientele's partner in growing their businesses.Top Gun Award winner 2016

Trenton, Michigan

HVAC and Refrigeration service and installation, including Hot side( griddles,fryers,steamers, etc, ) restaurant kitchen equipment repairs, Commercial rooftop equipment repairs and installations.

Daily duties include, and not limited to: managing day to day operations, For Installation and Service, for a new startup office, order materials, receive materials , parts, tools, and all expendable items used in the daily completion of each scheduled job. Work with Vendors, schedule jobs with builders and supers, walk jobs, manage quality control, Generate new business through word of mouth, as result of high quality of workmanship for a reasonable cost to customer, whether it be in retail or new construction. * Track employee time, and maintain efficient Job Completion to specs. * All jobs build to specifications and within budget on labor. Operate under certain P&L requirements. OSHA TOOLBOX TALKS: Safety meetings maintained each month with employees, per OSHA standards. Customer relations and problem solving, * Manage service techs. as well as Install Crews. * Certified Forklift operator, * Certified Forensic drug tester.

Melbourne, Florida Area

Executed daily repairs / troubleshooting of Domestic refrigeration, * HVAC, Water softeners, Water heaters ( both gas and electric ) , * Sealed system repairs and replacements.

Palm Bay, Florida

* HVAC Manager overseeing operations of the Service Manager and Production / INSTALL Manager, and Managed eight install crews, and four service techs, four Quality Control field Supervisors and office staff. * Total of 31 employees under my management. *averaging 260 residential system installs a month. Managed an exemplary crew of service techs. who performed outstanding service and maintenance, of several thousand customers from previous years. * Managed, venders, purchase orders, supply houses, parts stock, * equipment purchases, theft prevention, developed parts and tool tracking schedules, and install schedules for rough and finish trades

Palm Bay Florida

Provided residential and commercial customers with outstanding customer service, impecable service honest troubleshooting , sales, and installation, for their particular needs. Provided yearly, round the clock service and yearly maintenance programs. Installation of new residential or commercial equipment, in Gas or heatpump, or electric heating,and heat pump or straight cool a/c systems,including water to air systems , water coils etc. retrofits and new construction. up to 45 ton systems.Specialties included load calculations , and exceptional customer service, in a prompt and professional manner.