Stephan C Email & Phone Number

Mississauga, Ontario, Canada

• Meet with biomedical engineers, head nurses, doctors, ergo therapist in Quebec hospitals, CLSC’s, CHSLD’s and private homecare to make recommendations within our patient handling, hygiene, and pressure injury.
• Influence tenders before they go to market to make Arjo the supplier of choice.
• Determine product and pricing, goals and the product usage of specific customers by meeting with and asking in-depth questions of relevant hospital personnel. Learn which products can best address their specific needs.
• Promote all product offerings, including all medical equipment, programs and service contracts.
• Sell product/ medical equipment to all potential and existing customers in designated territory to achieve overall territory revenue goals.
• Make sales call on critical 'key accounts’ within the district

Ottawa, Canada Area

• Nedco is a division of Rexel Canada Electrical Inc., who is a world leader in the distributions of products, services, and solutions in energy. We are one of the most comprehensive electrical and telecommunication.
• Consistently achieve and exceed district sales goals
• Recruit, hire and lead a best in class team to exceed sales goals
• Strategically allocate area sales effort and resources based on account priority
• Make sales call on critical 'key accounts’ within the district
• Conduct regular field visits with Sales Representatives for the purpose of identifying developmental areas and providing prompt feedback

Ottawa, Canada Area

• (The world leader in serving science, serving customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, cannabis, universities, research institution,government agencies, safety, as.
• Manage the activities and performance of the department and other direct reports who deal within the clinical, industrial, safety, waste water, cannabis and government space.
• Increased revenue from $22M in 2012 to $39M in 2018, more than quadrupled safety sales which is a big focus for the company.
• Responsible for interviewing, recruiting and maintaining top talent
• Collaborate with the Vice President of Sales to develop short- and long-term strategic plans, including the preparation of annual business plans and budgets.
• Develop and implement monthly, quarterly and annual sales plans, budgets, policies and programs

• (Canada's largest provider of wireless voice and data communications services and one of the leading providers of cable television, high-speed Internet and telephony services)
• Minimized churn and increased sales by creating and launching initiatives that affected the production of 7 direct manager reports and 125 indirect reports in a call center environment in 2 different centers.
• Mentored and coached employees to make sure our service levels and service level consistencies were met.
• Proactively managed the relationship with the business care group, sales group along with the cable and wireless marketing
• Designed, implemented and lead initiatives and programs that had a direct impact on churn, loyalty and sales.
• Measured the success of initiatives and programs and strived for continuous improvements.

- Manage and coach a team of 17- Implement startegies for the team to maintatin low churn and high save rate month after month.

Ottawa, Canada Area

• Reporting to Sales Director
• Implemented and lead bi-weekly coaching sessions with representatives; which encouraged them to set and commit to personal goals and professional development.
• Responsible for customer negotiations, satisfaction and follow-up.
• Cooperate with co-management team, director, and vice-president in brainstorming sessions that set out to continue to achieve and surpass our quarterly quotas.
• Responsible for candidate selection, interviewing and hiring for internal sales.
• Started as a pilot project with 6 reps in 2006 and increased the department to over 70 reps by 2007 generating $100M in yearly revenue

Montreal, Canada Area

• My responsibilities included facilitating client inquiries, requests and instructions and identifying sales opportunities through cold calling and leveraging existing sources of sale.
• Consistently achieved and exceed sales targets; with less than five percent in claw back returns.
• Evaluated the potential of targets and non-performing accounts; and actively pursued customers, quarterly.
• Top Performer who worked with in-store associates and supervisors as well as interacted with senior management.

Montreal, Canada Area

• (BCE Inc. is Canada's largest communications company, providing a comprehensive and innovative suite of broadband communication services to residential and business customers in Canada)Responsible for prospecting new.
• Effectively and professionally resolved customer escalations in the call centre.
• Proactively reached out to new and existing customers with the goal of adding net new clients or cross sell any WES and add on lines.

Montreal, Canada Area

• Began my career in customer sales and was quickly recognized for my professionalism, strong interpersonal skills and work ethic. I was promoted to Store manager and took on the responsibility of developing and.
• dentified problems and trends, and provided solutions in those areas.
• Responsibilities included; store inventory, scheduling, as well as teaching and demonstrating exceptional customer service through training development and leadership.