Stephan Luna Email & Phone Number

New York, United States

The Bronx

Spearhead daily office operations and administrative functions, ensuring seamless workflow and adherence to organizational standards. Act as a central point of contact for communication between management, employees, and residents, addressing inquiries and concerns promptly and professionally. Manage procurement, inventory control, and maintenance of office supplies and equipment, optimizing resources to support operational efficiency. Designed and executed visually captivating monthly newsletters and calendars, resulting in a 25% increase in resident engagement and event attendance. Organized and led self-sufficient groups, workshops, and events, resulting in a 30% increase in resident participation and satisfaction. Establish and maintain effective communication channels with building management and external vendors to facilitate facility maintenance and resolve issues efficiently.

Brooklyn, New York, United States

Maintained cleanliness and organization of the bar area, including wiping down surfaces, collecting empty glasses, and disposing of waste. Monitored inventory levels and communicated with management when supplies needed replenishing to avoid shortages during service. Collaborated with the team by working closely with bartenders, servers, and other staff members to ensure efficient operation and guest satisfaction. Handled cash and payments by assisting bartenders in processing payments, handling cash transactions, and closing out tabs accurately. Adhered to safety standards by following all safety and sanitation procedures to maintain a clean and safe working environment for staff and guests.

The Bronx

Consistently exceeded up-selling targets by 30%, earning the 'Top Sales Performer' award for three consecutive quarters. Managed and cultivated an engaging social media presence, resulting in a 40% increase in online inquiries and showroom visits. Provided dynamic leadership to a 5-person sales team during the COVID-19 pandemic, implementing virtual sales strategies that led to a 25% increase in monthly sales. Handled cash and payments by assisting bartenders in processing payments, handling cash transactions, and closing out tabs accurately. Adhered to safety standards by following all safety and sanitation procedures to maintain a clean and safe working environment for staff and guests.

The Bronx

Demonstrated outstanding sales skills by consistently achieving daily sales averaging over $1,300, exceeding targets by 20%. Handled substantial cash amounts exceeding five figures for bank deposits, maintaining a 100% accuracy rate. Ensured the smooth operation of the storefront, resulting in a 90% customer satisfaction rate and positive online reviews.