Stephan Sun Email & Phone Number

Qingdao, Shandong, China

中国 山东省 青岛

Leading SSC Doc and Data Entry team, closely co-ordinate with Stations and Countries within North Asia Region, including Taiwan, Hong Kong, Japan and South Korea, migrate and centralize all SSC tasks from station to SSC as per Global Station Process, including requirements/resources evaluation, workload /FTE assessment, FTE re-allocate, productivity calculation, tasks and business full scaled training, carry forward phased hypercare projects , process optimization, RPA transformation, MBR/QBR… Show more Leading SSC Doc and Data Entry team, closely co-ordinate with Stations and Countries within North Asia Region, including Taiwan, Hong Kong, Japan and South Korea, migrate and centralize all SSC tasks from station to SSC as per Global Station Process, including requirements/resources evaluation, workload /FTE assessment, FTE re-allocate, productivity calculation, tasks and business full scaled training, carry forward phased hypercare projects , process optimization, RPA transformation, MBR/QBR review; Leading 4PL FMS team, manage BCO clients by centralized team, provide one-stop logistics solution through milestone updating, PO management within internal and API connected systems, capture business opportunity on valued added services, improve the team stability with lower turnover ratio, building up sustainable career development plan, deploy potential new working tasks that can be migrated from station to SSC and FMS, achieve productivity target that combined all tasks both SSC and CS/Ops handled. Show less

中国 山东 青岛

Responsible for Global Master Data Management and support Digital Transformation as well as Cargo Wise MDM project Implementation, Data mapping between old FM systems and Cargo Wise Platform, but not limited to Air, Ocean, Rail& Road, Break-Bulk and Contact Logistics, managed team including:ONEID/CWO Org team at India SSC (16 FTE)OneScan team at India SSC (27 FTE)Master Data Management team at China and India SSC (6 FTE) Ensure Master Data aligned globally in all Logistics… Show more Responsible for Global Master Data Management and support Digital Transformation as well as Cargo Wise MDM project Implementation, Data mapping between old FM systems and Cargo Wise Platform, but not limited to Air, Ocean, Rail& Road, Break-Bulk and Contact Logistics, managed team including:ONEID/CWO Org team at India SSC (16 FTE)OneScan team at India SSC (27 FTE)Master Data Management team at China and India SSC (6 FTE) Ensure Master Data aligned globally in all Logistics Freight Management Systems, including: Customers (Name/Address/Type/Hierarchy)UN Locations (Seaport/Airport/ICD/CFS/Places/Zip Code/Schedule D&K, UTC time zone) grouping and mappingVessel Database (Vessel Name/IMO/Flag/Schedules) Package TypeServices Provider (Carriers/Airlines/Vendors)Doc Types Carrier Surcharges Buying Rate CommoditiesEquipment (Containers/Road & Rail Equipment/Air Equipment)Currency dataEnsure Master Data keep synchronized updating within internal FMs and API connection with reliable data resources.Ensure reporting with aligned data in all Logistics Freight Management Systems and different reporting tools for Customer, Freight Statistics, Rate Management, Allocation Management, KPI dashboard.Keep regular communications with Global IT, System Vendors, Global BPE, Global Operation Management, Global Allocation Management, and Global Rate and Pricing Management, Global Tender Management to support Digital Transformation globally. Design and optimize the data flow & process, included Initial raising requests, process, feedback and performance review, guarantee SSC team working with standardized process flow with efficiency to fulfill stratification from global users with 7X24 shift response, keep finding the process improvements within overlapped area between master data and freight business, get IT well understand business requirement and co-ordinate with IT accomplish system new feature deployment with high priority. Show less

中国 山东 青岛

Supply Chain Manager:Team management on Supply Chains Operations, who responsible for Li & Fung Trading‘s logistics, including cargo hand over and delivery ex factory, Warehousing, door to door distribution..etc whole procedure of supply chains.I am responsible for Daily KPI Checking, Order Tracing, provide one-stop logistics solutions to meet the delivery time deadline, includes Bonded-in and out, Order Pick and Packing, Logistics Vendor Management, Optimized the procedure… Show more Supply Chain Manager:Team management on Supply Chains Operations, who responsible for Li & Fung Trading‘s logistics, including cargo hand over and delivery ex factory, Warehousing, door to door distribution..etc whole procedure of supply chains.I am responsible for Daily KPI Checking, Order Tracing, provide one-stop logistics solutions to meet the delivery time deadline, includes Bonded-in and out, Order Pick and Packing, Logistics Vendor Management, Optimized the procedure, engaged in Ocean/Air/Sea and Rail ..etc.TPEB Trade Lane Manager:Focus on trade of USA and Canada, procure with all contacted carriers,Strongly marketing and sales supporting for sales, provide professional solutions and best buying rate according to NAC/rate level/spaces/services , especially for DDP/DDU/LDP terms, provide the buying rate with all details and optimized best routing options, keep good and regular visit with core carriers, as well as potential or key customers. Show less

中国 山东 青岛

Air and Ocean Operation ManagerActing as Branch Manager, lead Qingdao Branch hit every target from Year 2014 to 2016, including EBITDA, NR, Volume, AR, Productivity and Financial KPI.Responsible for daily management of Operations Team, both Air and Ocean, professional acknowledge on operations procedure with each trade lane.Through well managed Vendor Assessment and Approval, achieved the buying rate hit the lowest level within local market, maintain good relationships with core… Show more Air and Ocean Operation ManagerActing as Branch Manager, lead Qingdao Branch hit every target from Year 2014 to 2016, including EBITDA, NR, Volume, AR, Productivity and Financial KPI.Responsible for daily management of Operations Team, both Air and Ocean, professional acknowledge on operations procedure with each trade lane.Through well managed Vendor Assessment and Approval, achieved the buying rate hit the lowest level within local market, maintain good relationships with core carriers, provided customers with one-stop logistics and supply chain solutions since professional experiences, strongly supporting on every bidding & RFQ, enhance the power on gaining new business on board. YTM Jun achieved 32% increase of volume, 13% increase of NR than year 2015.Regularly pay visit to nominated and prepaid customers, keep and maintain good relationships and highly service satisfaction.Regularly meeting with carriers, negotiated the spaces protection and best spot rate for important customers to meet customers ‘requirements. Show less

中国 山东 青岛

Roles for Marketing:Maintain/Visit company existing customers and develop potential valued customers achieve department commercial budget both on Volume and Margin.Preparing and offering on bidding customers together with Sales Dept.Quotation on overseas’ enquiries especially for DDU/DDP/EXW termsFocus on daily communications with overseas agents and getting competitive tariff from mainly carriers besides of CMA CGM Group.Timely update and feedback to China Marketing Team on… Show more Roles for Marketing:Maintain/Visit company existing customers and develop potential valued customers achieve department commercial budget both on Volume and Margin.Preparing and offering on bidding customers together with Sales Dept.Quotation on overseas’ enquiries especially for DDU/DDP/EXW termsFocus on daily communications with overseas agents and getting competitive tariff from mainly carriers besides of CMA CGM Group.Timely update and feedback to China Marketing Team on CCLOG FAKRoles for Team Management:Improved and strengthen standard operation procedureHigh KPI achievement,Enhance and highlight OP professional skills / services quality to avoid the hidden risk. Co-operation between Sales and Ops Show less

青岛

Export Customs Services SupervisorSince rich working experiences, responsible for Ocean Freight Booking Center, directly booking with shipping carriers, communicated with carriers for spaces allocation and protection. Specified the Job descriptions and working procedure between operations and documentation supporter, established the workingroutines that any of staff could be the backup for others in same trade lane team.

青岛

During shortly 2 years, become the youngest Supervisor in the company, quickly get acquainted with any business, Year of 2007, worked on airfreight, Sea & Air(Sky bridge) freight, Year of 2009, worked on FCL and joined into LCL team, then take responsible for LCL Team, leading LCL team in the pursuit of profit maximization, highlighting customer satisfaction and keeping improved Customer services. Skillful in every field, whichever Sea and Air, lay a solid foundation of that I found and gained… Show more During shortly 2 years, become the youngest Supervisor in the company, quickly get acquainted with any business, Year of 2007, worked on airfreight, Sea & Air(Sky bridge) freight, Year of 2009, worked on FCL and joined into LCL team, then take responsible for LCL Team, leading LCL team in the pursuit of profit maximization, highlighting customer satisfaction and keeping improved Customer services. Skillful in every field, whichever Sea and Air, lay a solid foundation of that I found and gained the potential business in such a global freight forwarding with 95% FOB shpts.Team Management, efficient work procedure, reasonable work allocation, be approachable to every colleague, living in tacit understanding each other, the working efficiency is improved greatly.In IT section, I was responsible for IT affairs, provided technical training and technical support on 80 staffs, equipment management, leaded setting-up network of Yantai branch in Dec. 2008. Because of professional in IT section. Show less