With over 15 years of experience in the computer software industry, I am a passionate and results-driven Customer Success and Engagement Manager at Applauz Recognition, a leading Employee Recognition software provider. My mission is to help companies achieve the best in Employee Engagement, culture enhancements, service awards, and much more.As the leader of the Customer Success and Engagement teams, I leverage my skills in Sales Management, Product Management, CRM, and Enterprise Software to deliver exceptional service and value to our clients. I have a proven track record of increasing customer retention, satisfaction, and loyalty, as well as driving revenue growth and product adoption. I also hold multiple certifications in network administration and Salesforce, which enable me to provide technical and strategic support to our customers and partners.
Listed skills include Strategic Partnerships, Account Management, New Business Development, Solution Selling, and 24 others.