Stéphane Adjou
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Stéphane Adjou Email & Phone Number

Directeur général at CapsAuto
Location: Paris, Île-de-France, France 9 work roles 6 schools
1 work email found @shift-technology.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@shift-technology.com
LinkedIn Profile matched
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Current company
Role
Directeur général
Location
Paris, Île-de-France, France
Company size

Who is Stéphane Adjou? Overview

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Quick answer

Stéphane Adjou is listed as Directeur général at CapsAuto, a company with 91 employees, based in Paris, Île-de-France, France. AeroLeads shows a work email signal at shift-technology.com and a matched LinkedIn profile for Stéphane Adjou.

Stéphane Adjou previously worked as VP Client Operations Insurance at Ornikar and Head of Claims at Ornikar. Stéphane Adjou holds Badge, Business Administration And Management, General from Grenoble Ecole De Management - Grenoble Graduate School Of Business.

Company email context

Email format at CapsAuto

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{first_initial}{last}@shift-technology.com
76% confidence

AeroLeads found 1 current-domain work email signal for Stéphane Adjou. Compare company email patterns before reaching out.

Profile bio

About Stéphane Adjou

By working 10+ years for/with insurance carriers, I've gained a strong experience in P&C claims management, teams management, as well as in change management.I have demonstrated strong analytical and interpersonal skills by successfully reengineering and optimizing processes in domestic and international contexts.I enjoy helping people evolve towards operational excellence and customer centricity in constantly changing environments.

Listed skills include Management, Change Management, Insurance, Assurance, and 33 others.

Current workplace

Stéphane Adjou's current company

Company context helps verify the profile and gives searchers a useful next step.

CapsAuto
Capsauto
Directeur général
France
Website
Employees
91
AeroLeads page
9 roles

Stéphane Adjou work experience

A career timeline built from the work history available for this profile.

Vp Client Operations Insurance

Current

Ville De Paris, Île-de-France, France

- Diriger l'ensemble des opérations client: souscription, vie du contrat et gestion des sinistres- Garantir la qualité de service et la maîtrise technique de l'ensemble de la chaîne de valeur

Feb 2024 - Present

Head Of Claims

Paris, Île-de-France, France

- Define a claims management strategy fostering the best policyholders' experience while ensuring best-in-class operational excellence- Lead the claims teams to operate following the claims management strategy

Jun 2023 - Feb 2024

Head Of Customer Success Management France, Spain, Benelux And Dach

Ville De Paris, Île-de-France, France

- Define a strategy to reach our clients satisfaction and growth targets- Lead and coach a growing team of Customer Success Managers- Design a powerful client satisfaction monitoring tool providing accurate and actionable KPIs- Collaborate closely with Sales, Data Science, Delivery, Partners teams to identify new ways to ensure client satisfaction.

Jun 2021 - Jun 2023

Subject Matter Expert & Customer Success Manager

Ville De Paris, Île-de-France, France

- Co-design, implement and lead the internal customer satisfaction process (KPIs, governance, process)- Lead customer support (fraud fight best practices, organization and process optimization) in Europe and Africa- Design and lead internal trainings (claims and fraud fight)

Sep 2018 - Jun 2021

Manager

Paris Area, France

- Insurance: Operational excellence project management- Investment banking: Data management international project management- General Data Protection Regulation (GDPR) implementation

Sep 2016 - Sep 2018

Deputy Manager Large Claims Department

Niort

- Large claims department (3 teams) deputy management- Large claims department anti-fraud coordination- Motor claims and personal injury team management

Jun 2015 - Sep 2016

Anti Fraud Team Leader

Région De Strasbourg, France

- Leading a team of 8 anti-fraud analysts across P&C and Healthcare claims teams- Leading a team of 3 field investigators

Jan 2013 - May 2015

Motor Claims Department Manager

Région De Dijon, France

- Car claims team management- Personal injury compensation process reengineering project

Feb 2009 - May 2015
Team & coworkers

Colleagues at CapsAuto

Other employees you can reach at capsauto.fr. View company contacts for 91 employees →

6 education records

Stéphane Adjou education

990/990, 990/990

Toeic
FAQ

Frequently asked questions about Stéphane Adjou

Quick answers generated from the profile data available on this page.

What company does Stéphane Adjou work for?

Stéphane Adjou works for CapsAuto.

What is Stéphane Adjou's role at CapsAuto?

Stéphane Adjou is listed as Directeur général at CapsAuto.

What is Stéphane Adjou's email address?

AeroLeads has found 1 work email signal at @shift-technology.com for Stéphane Adjou at CapsAuto.

Where is Stéphane Adjou based?

Stéphane Adjou is based in Paris, Île-de-France, France while working with CapsAuto.

What companies has Stéphane Adjou worked for?

Stéphane Adjou has worked for Capsauto, Ornikar, Shift Technology, Tallis Consulting, and Groupama Centre-Atlantique.

Who are Stéphane Adjou's colleagues at CapsAuto?

Stéphane Adjou's colleagues at CapsAuto include Alfred Vital Nkounkou, Patricia Theissen, Flo Nsb, Marouan Sediri, and Laure-Line Simonnet.

How can I contact Stéphane Adjou?

You can use AeroLeads to view verified contact signals for Stéphane Adjou at CapsAuto, including work email, phone, and LinkedIn data when available.

What schools did Stéphane Adjou attend?

Stéphane Adjou holds Badge, Business Administration And Management, General from Grenoble Ecole De Management - Grenoble Graduate School Of Business.

What skills is Stéphane Adjou known for?

Stéphane Adjou is listed with skills including Management, Change Management, Insurance, Assurance, Gestion De Projet, Leadership, Team Management, and Insurance Fraud.

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