Stephan Gordon Email & Phone Number

I guide public sector organizations and leaders through critical transformations, focusing on enhancing workforce services with strategic oversight and improved governance. My consultancy leverages deep experience in organizational effectiveness to deliver more equitable, innovative, and impactful outcomes. I offer services in strategic planning, change.

• In this strategic advisory role, I led a significant operational transformation, including crisis management and governance restructuring, advising the Superintendent and C-Suite leaders on creating and driving.
• Senior Advisor to the Superintendent for Operational Excellence and Public Affairs initiatives, resulting in sweeping, positive shifts in public perception/trust; focus on compensation, labor partnership, educator.
• Architected and executed a multi-pronged stabilization strategy for a failed HR/ payroll system implementation, resulting in a reduction of cases from 12,500 to 2,000 in less than 6 months. Led team of 60 in driving.
• Built and scaled governance structures for the C-Suite, stewarding enhanced decision-making and strategic alignment across top-level leadership.
• Spearheaded comprehensive change management strategies, improving system adoption and stakeholder satisfaction.
• Acted as key liaison and negotiator with labor unions, streamlining operations and enhancing labor relations.

• Built and scaled an equity-focused organizational redesign for central office operational services, directing a multi-disciplinary team to establish new operational norms and addressing financial, compliance, and.
• Led the overhaul of Central Office services, coordinating a team of 30+ to realize tech and policy innovations that addressed long-standing operational inefficiencies.
• Conducted a General Counsel sponsored IEP audit, directly enhancing departmental performance and compliance.
• Organized District-Labor working group to address systemic inequities of lowest-wage employees.
• Built and chaired the district’s first Diversity, Equity, Inclusion, and Belonging task force, securing multi-year budgetary commitments.

• Managed operational divisions with a multi-million dollar budget, partnering with leading universities (Stanford, Brown, UC-Berkeley) to inform human capital policies, focusing on workforce well-being and retention.
• Led four divisions and their $3.5M budget (Employee Services, Substitutes, Workforce Analytics, and Front Office).
• Oversaw and scaled UC Berkeley and Stanford partnerships; focus on reducing financial anxiety, and increasing the supports needed for staff well-being (training, compensation, housing, additional headcount).
• Organized and coordinated a coalition of internal and public working groups to strengthen employee working conditions; resulted in compensation increases, new positions, trainings, and higher rates of retention.

• Directed strategic analytics and human capital management, implementing a district-wide substitute program that enhanced educational access and outcomes, particularly for BIPOC communities, in line with strategic.
• Architected and executed a nationally recognized equity strategy that increased substitute teacher availability by 44% in high-need schools, aligning with district highest priority of elevating Black student achievement.
• Launched SFUSD first-ever Guest Teacher training program, resulting in increases in principal satisfaction and Guest Teacher confidence scores by over 30%.
• Supervised Systems Change Division; led data governance, unified system, and cross-functional business process improvement strategies, resulting in 1) ability to measure business operations KPIs, 2) data integrity.

• Managed a team focused on building equity and data-driven decision-making frameworks within HR, which supported strategic initiatives and yielded improvements in system performance and stakeholder satisfaction.
• Managed a six-person Workforce Analytics team; responsible for building-up analytic function upon inception of team – funded by Stanford University, with goal of facilitating novel and robust research on educator.
• Collaborated with the Executive Cabinet and BoE on longitudinal research initiatives centered on workforce policy.
• Implemented comprehensive HR KPIs through Tableau, which significantly improved data transparency and accountability, enhancing year-over-year operational satisfaction by 23%.

• Led a 44% increase in substitute availability at high-need schools, directly impacting the district's goal of improving BIPOC student achievement and promoting staff equity.
• Managed the SFUSD’s Substitute Division, overseeing a workforce of over 1,500 employees.
• Developed, presented and gained approval for a multi-year, cross-departmental talent strategy through a Future State Vision and Goals Roadmap from the District Superintendent, BoE, and SF City Supervisors.
• Collaborated with Stanford University to launch a groundbreaking Substitute Stakeholder Assessment Survey, shaping district-wide talent management strategies.

Developed and implemented a strategic volunteer recruitment program, conducted industry-specific market research, and designed a volunteer service model that enhanced a major non-profit's operational efficiency and stakeholder engagement.

Led the strategic direction and management of staff in community services, overseeing the deployment of a significant budget towards expanded learning opportunities for adults and youth; markedly bolstered community engagement.