I’m a customer-focused solutions and strategy leader with a unique blend of technical, commercial, and consultative expertise. I’m skilled in building and leading teams that deliver innovative solutions to customers to improve their operational gaps and drive their success. I excel in navigating the gray areas, where I can leverage my analytical and strategic mindset with my leadership, empathy, and clear communications to influence stakeholders, drive revenue, and create structure.Throughout my career, I have been recognized for my ability to bridge the gap between technology and business, which has made me an asset for roles ranging from engineering to program management to strategy development. I don’t just follow processes: I create roles and solutions that meet the dynamic needs of organizations.At Copeland/Emerson, I was selected to lead within the Solutions Strategy team, clearly defining Solution Strategy's crucial role within the organization, and implement processes, training, and structure. In this role, I lead a highly technical team dedicated to developing complete solutions and aligning products and services to meet customer needs. While with Copeland/Emerson, I also established the Account Delivery Manager role, subsequently supporting a Cold Chain business unit across foodservice, food retail, healthcare, and cargo markets. I aligned the role with the needs of the sales team and implemented effective processes that led to significant improvement in operational efficiency and customer satisfaction.I am excited to continue contributing to the growth and success of an innovative organization by leveraging my skills in technology, customer strategy, program development, and team leadership to address business needs and navigate challenges. If you’d like to know more about me or my professional story, let’s connect.