Who is Stephanie Olson? Overview
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Stephanie Olson is listed as Technical Sales Director at Copeland, based in Duluth, Minnesota, United States. AeroLeads shows a matched LinkedIn profile for Stephanie Olson.
Stephanie Olson previously worked as Director, Solutions Strategy at Copeland and Manager, Solutions Strategy at Copeland. Stephanie Olson holds Master Of Business Administration (Mba) from University Of St. Thomas.
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Email format at Copeland
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Copeland
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Profile bio
About Stephanie Olson
I’m a customer-focused solutions and strategy leader with a unique blend of technical, commercial, and consultative expertise. I’m skilled in building and leading teams that deliver innovative solutions to customers to improve their operational gaps and drive their success. I excel in navigating the gray areas, where I can leverage my analytical and strategic mindset with my leadership, empathy, and clear communications to influence stakeholders, drive revenue, and create structure.Throughout my career, I have been recognized for my ability to bridge the gap between technology and business, which has made me an asset for roles ranging from engineering to program management to strategy development. I don’t just follow processes: I create roles and solutions that meet the dynamic needs of organizations.At Copeland/Emerson, I was selected to lead within the Solutions Strategy team, clearly defining Solution Strategy's crucial role within the organization, and implement processes, training, and structure. In this role, I lead a highly technical team dedicated to developing complete solutions and aligning products and services to meet customer needs. While with Copeland/Emerson, I also established the Account Delivery Manager role, subsequently supporting a Cold Chain business unit across foodservice, food retail, healthcare, and cargo markets. I aligned the role with the needs of the sales team and implemented effective processes that led to significant improvement in operational efficiency and customer satisfaction.I am excited to continue contributing to the growth and success of an innovative organization by leveraging my skills in technology, customer strategy, program development, and team leadership to address business needs and navigate challenges. If you’d like to know more about me or my professional story, let’s connect.
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11 roles
Stephanie Olson work experience
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Director, Solutions Strategy
Manager, Solutions Strategy
- Lead a team of solution architects who create and implement solutions and strategies for customers in the Cold Chain business unit focused on distributed controls, building management systems, VFDs, and enterprise SaaS.
- Conduct pre-sales conversations with potential customers to uncover pain points and identify sales opportunities, collaborating with the execution team to ensure final products are aligned with customer needs
- Collaborated with sales and product teams to develop an innovative sales strategy to grow existing customer base, switching from a reactive to targeted approach
- Defined and developed the Solutions Strategy team role and integrated it into the organization; implemented processes, structure, and training for a fast growing team
- Oversaw the development and operational alignment of value-added services based on customer needs and ROI analysis
- Lead global executive commercial alignment sessions across multiple business units to determine strategic plans, resource allocation, frameworks, and roadmaps for high-impact programs and solutions to drive business.
Jul 2022 - Mar 2024
Manager, Account Delivery
- Established the Account Delivery Manager role as an integral part of the Cold Chain business unit across foodservice, food retail, healthcare, and cargo markets. Oversaw a strategic program team of three staff.
- Conducted evaluations of customer business, sales, and operational processes, reorganized business units, and ensured alignment across each unit with the Cold Chain BU
- Led research and development of new innovative value-added service based on data analytics and machine learning for strategic customer and expansion into the broader market
- Developed and led a strategic account plan for a new high-growth customer that resulted in revenue growth of 33% in the first year
- Established and cultivated effective relationships with potential customers, identifying and evaluating their business needs and aligning solution capabilities to support their growth
- Consolidated the sales, projects, engineering, product management, services, and support teams into a single customer-focused program, established effective processes, and documented scopes of work to ensure pre-sales.
Jul 2019 - Jun 2022
Program Management, Solutions Integration - Foodservice
- Oversaw all programs, pilots, and strategic solution initiatives for the foodservice vertical in the new Cold Chain business unit, with a focus on convenience stores and quick service restaurants
- Developed new sales opportunities by creating innovative solutions to combine multiple products and software into a single offering to drive customer growth
- Collaborated with product management, engineering, sales, and marketing teams to develop long-term strategies, initiatives, and programs for the new business unit, including the development of a global pilot program.
- Authored a marketing requirements document outlining a new foodservice solution architecture for the company's executive leadership team
- Led the business case analysis, executive presentation, and due diligence for a targeted acquisition
Sep 2017 - Jun 2019
District Sales Manager
- Managed eight strategic accounts; selling custom controls for foodservice OEMs
- Increased sales by 20% by developing strategies to secure new sales opportunities with existing accounts, including establishment of auto-renewing pricing contracts, open lines of communication, and documentation of.
- Increased customer satisfaction and turned around underperforming accounts by establishing clear and concise communication strategies and documentation for quality assurance
- Collaborated with marketing director to create innovative and compelling marketing collateral, including trade show materials and a quarterly newsletter to current customers and new prospects
Apr 2016 - Aug 2017
Account Manager / Field Applications Engineer
Jul 2014 - Mar 2016
Electrical Engineer Iii
Apr 2013 - Jun 2014
Electrical Engineer I
Feb 2010 - Mar 2013
Lead Research Assistant
May 2009 - Feb 2010
Research Assistant
Jun 2007 - Sep 2008
3 education records
Stephanie Olson education
Master Of Business Administration (Mba)
Bachelor Of Science (B.S.), Electrical And Electronics Engineering
Bachelor Of Arts (B.A.), Physics
FAQ
Frequently asked questions about Stephanie Olson
Quick answers generated from the profile data available on this page.
What company does Stephanie Olson work for?
Stephanie Olson works for Copeland.
What is Stephanie Olson's role at Copeland?
Stephanie Olson is listed as Technical Sales Director at Copeland.
Where is Stephanie Olson based?
Stephanie Olson is based in Duluth, Minnesota, United States while working with Copeland.
What companies has Stephanie Olson worked for?
Stephanie Olson has worked for Copeland, Emerson Commercial & Residential Solutions, Control Products - Emerson Commercial & Residential Solutions, Control Products - Emerson Climate Technologies, and University Of St. Thomas.
How can I contact Stephanie Olson?
You can use AeroLeads to view verified contact signals for Stephanie Olson at Copeland, including work email, phone, and LinkedIn data when available.
What schools did Stephanie Olson attend?
Stephanie Olson holds Master Of Business Administration (Mba) from University Of St. Thomas.
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