As a Theater Manager at a membership-driven nonprofit theater, I oversee a spectrum of responsibilities aimed at delivering exceptional cinematic experience and fostering community engagement. From handling opening and closing procedures while maintaining daily cashflow records, including petty cash requests, currency exchange and bank runs. Daily operation tasks include managing inventory and handling Digital Cinema Package (DCP) and Key Delivery Message (KDM) ingestion for seamless operations. As a manager, I lead comprehensive staff training in customer service, financial management, safety protocols, and presentation standards. I curate immersive experiences by crafting playlists through Dolby servers and Theater Management Schedule (TMS) and prescreen films for optimal quality assurance. As a community ambassador, I introduce events and embody the theater's values. I'm cross-trained at all other Renew Theaters to provide support and coverage when needed.

Assign to work for various conventions and private events that occur throughout the NYC and New York State area

As Head Server, I've been trained in a variety of crucial aspects that contribute to the operation of the restaurant flow. This includes a strong commitment to house rules, providing guests with friendly and attentive service, and maintaining a positive attitude. I'm adapt at handling all front-of-house positions, from Seater to Bartender, ensuring that morning setup and closing duties are executed with excellence. Effective communication with head servers and the management team is a key to the success of the dining flow. My responsibilities include managing the register, controlling break schedules, and troubleshooting various system issues. Additionally, I've developed expertise in maximizing table usage through efficient waitlist management and strategic seating practices. I have a keen eye for maintaining cleanliness standards, assigning sections to team members, and coordinating with management on schedule-related matters. My role involves training new team members and ensuring effective communication and hospitality in handling guest concerns and questions. I am skilled in de-escalating guest complaints and working with the management to enhance the overall guest experience.

- Merchandises to planogram, price, and color block and places plants as they arrive- Rotates stock and display products using power equipment (e.g., forklift)

Efficiently unloaded trucks and organized products onto pallets into the correct departments. Once the store closed, my responsibility was to replenish stock and top stock excess products using power equipment. On off-truck nights, the night crew team would down stock, scan IRPs, and process cardboard/styrofoam using recycling equipment (baler and compactor).

Mentored by a Regional Distribution Center Operations Manager. Learned about the operations, tasks, and objectives that managers have and look for daily. Assigned to a project to develop a way to safely and efficiently improve the operations of the RDC. Focused and worked with the sorter department to collect information and discover the issues firsthand. Created and presented my findings to the executive team at the end of the summer.

- Performed key and glass-cutting services to customers who are looking for home improvement- Managed 4 aisles of hardware/tools and maintained it safe, organized, replenished, and neat for customers- Before the start of each shift, performed a Lowe's Safety Review (LSR) of the department- Performed weekly Inventory Replenishment Planning (IRPs)

Part of a crew that played an integral part in the store structure. As updated planograms came in for new store structure, our team would move and replace beams/metal shelving, rotate stock, and build/display products. Identified damaged or missing signage/displays and submitted order replacements. During reset, we would update and alter between 50-150 price labels to keep up with daily price changes. Occasionally, vendors would recall certain items, and we ensured that they were pulled off the shelf, packaged, and ready to ship back to the vendors for credit.

Part of the two-person team that implemented this department during the midst of COVID when online ordering and curbside pickup became a necessity to many people. Tasks included picking, staging, and loading customer orders to their vehicle. When necessary, called and informed customers of out-of-stock product and recommended substitute products.