Stephanie Ayala Email and Phone Number
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Stephanie Ayala is an Executive Director in Consumer Banking at JP Morgan Chase. In her current role, Stephanie is responsible for the improving branch experience for both customers and employees across 5,000 branches. Stephanie is currently responsible for partnering cross line of business and with application owners to identify friction points and drives the future branch experience strategy. Stephanie has been with JPMC for 21 years in a variety of roles supporting the Consumer Bank. Stephanie began her career with Chase in a branch role which led to other opportunities including, defining sales behaviors and training, control management, branch formats, technology deployments, and program management. She has a passion for driving the strategic vision of improving the branch experience.
Jpmorgan Chase & Co.
View- Website:
- jpmorganchase.com
- Employees:
- 286575
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Program Management DirectorJpmorgan Chase & Co. Jan 2021 - PresentColumbus, Ohio, United StatesResponsible for identifying friction points impacting the employee and customer experience in the branch channel. Develop strategic solutions and partner with Agile Products, Segment Owners, and Omni-Channel leads to implement solution improving experience and gaining efficiencies
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Program Management DirectorJpmorgan Chase & Co. Oct 2020 - Jan 2022Columbus, Ohio, United StatesOversaw and managed hardware refresh program spanning across ~5,000 branches in 48 states. Responsible for developing and managing 5 year branch hardware refresh program, including field readiness and communication, partnership with Global Technology, and budget oversight.
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Program Management DirectorJpmorgan Chase & Co. Oct 2020 - Jan 2022Columbus, Ohio, United StatesOversaw and managed hardware refresh program spanning across ~5,000 branches in 48 states. Responsible for developing and managing 5 year branch hardware refresh program, including field readiness and communication, partnership with Global Technology, and budget oversight.
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Project Manager SrJpmorgan Chase & Co. May 2018 - Oct 2020Columbus, Ohio, United StatesDeveloped new organizational design and compensation plan for new branch format in partnership with HR and Branch Workforce Planning. Oversaw planning and execution for new branch format proof of concept and deployment of ~350 branches. Transitioned to focus on Branch Operating model in response to COVID in early 2020. Developed branch operating strategy to align with CDC guidance while ensuring regulatory and compliance requirements were maintained. Documented resilience response process for records and future teams to leverage. Partnered with Branch Real Estate to Plexiglass shields to all branches to return branches to normal operating model.
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Regional AnalystChase Apr 2001 - PresentMiami, FlAssist Regional Manager with key regional priorities, initatives, reporting and other projects. Coordination of job family meetings, focus groups and business reviews.
Frequently Asked Questions about Stephanie Ayala
What company does Stephanie Ayala work for?
Stephanie Ayala works for Jpmorgan Chase & Co.
What is Stephanie Ayala's role at the current company?
Stephanie Ayala's current role is Program Management Director.
What is Stephanie Ayala's email address?
Stephanie Ayala's email address is st****@****ase.com
Who are Stephanie Ayala's colleagues?
Stephanie Ayala's colleagues are Daria Iakovishina, Michael Peters, Mike Desena, Krina Desai, Wayne Lai, Eoin Mc Cormack, Penny Roberts.
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Stephanie Ayala
San Francisco, Ca4fusionacademy.com, gmail.com, aol.com, edenrop.org4 +151020XXXXX
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Stephanie Ayala
Dallas-Fort Worth Metroplex4gmail.com, michaels.com, michaels.com, michaels.com4 +197250XXXXX
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Stephanie Ayala
Pre-Medical Undergraduate Student At University Of California, Los AngelesLos Angeles, Ca
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