Stephanie B. Email & Phone Number

Bellevue, WA

− Increased customer satisfaction by pairing clients with the ideal instructor, boosting the Aquatics Department’s revenue by 1% each month since March 2017.− Cultivated a positive environment for club members by updating the Aquatics Training Manual to educate and efficiently train new instructors.− Recovered lost customer satisfaction when resolving.

− Maintained high client retention by providing Triathletes in the Bellevue area with valuable in-water training brought to life by exciting and deliberate programming. − Maximized customer satisfaction by competently instructing students with unique lesson plans, anchored by the needs and body mechanics of each individual.

- Built high customer loyalty and a sense of well-being by implementing training programs that strive for balance and positivity.

− Ensures the well-being of dogs by maintaining a dog-safe environment during stays. − Generates positive experiences by building strong rapport with clients, proven by seven 5-star reviews. − Maximizes amount of confirmed stays by maintaining an accurate and updated calendar.