Stephanie Bergmann Email & Phone Number

- Developed documentation alongside 4 teams of 10-15 software engineers throughout the full product development cycle in a fast-paced startup culture- Authored customer-facing user interface and API documentation for new releases and updates to the App Infrastructure Protection (AIP) cloud security application- Refined 200 technical articles for.

Amherst, Massachusetts, United States

- Designed promotional materials to encourage students to study abroad, including bus advertisements, postcards, and digital and printed posters- Coordinated and maintained social media presence on Instagram with a bi-weekly post cadence- Organized, designed, and sent weekly UMass Abroad newsletter to over 500 students- Updated IPO website layout and.

Amherst, Massachusetts, United States

- Published public-facing and internal technical documentation for the UMass Amherst IT website, including detailed descriptions of IT-offered services and procedural documentation- Refined, reformatted, and reorganized technical documentation- Assisted IT Communications Team in moving documentation to new ServiceNow platform- Created tutorial videos.

Amherst, MA

- Collaborated with 4 students per week at any stage of their writing process in 45-minute sessions- Facilitated students’ understanding of their personal writing process and style- Wrote brief client evaluations to document each student’s progress and learning style

Amherst, MA

I worked with a team of 6-10 other fiction editors to select short stories from dozens of student submissions for publication in the Jabberwocky undergraduate literary magazine. I also contributed to the design and layout of the journal, which was printed annually.

Silver Spring, MD