• Build, develop and manage relationships with senior C-levels in IT, ensuring they are successful in the utilization of their Gartner services• Introduce Gartner services and capabilities to new clients and communicate value to decision makers • Facilitate client calls and engagements in order to surface client priorities, and recommend a program of action that drives high value and return of investment• Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients • Identify approaches that address the client’s operational challenges leveraging qualitative and quantitative problem-solving methodologies that serve to continuously improve client experience

At Talbots Waterside, I develop plans and structure processes to augment sales as well as employ best practices to effectively manage client specialist program. As a Sales Manager, I evaluate customer experience and take initiatives to ensure high level client satisfaction. Additionally, I deliver technical support and training to associate to develop better understanding related to all systems and internal programs.Key Contributions:• Oversaw and managed sales activities, resulting in recognized as largest Talbots by revenue and traffic flow for Q1/2019 nationwide and in Florida YTD.• Led efforts to increase sales by organizing monthly client shopping parties, trunk shows, and fashion presentations.• Executed training and coaching sessions for all new and current sales associates to improve skills and performance.• Assured smooth and efficient running of functions by simplifying and adeptly managing store sales operations, including registers, payroll, inventory, and exceptional client experience.

As a Sales Supervisor, I was recognized as number one sales associate for store. During this employment period, I delivered services as an initial point of contact for clients and provided detailed information. Leveraging my key expertise, I offered expertise as a head of the clientele program for store. Additionally, I contributed efforts in client and community outreach programs and made arrangements and booking for all client events and appointments.Key Contributions:• Significantly increased sales revenue for the store through client appointments and augmenting traffic flow.• Improved performance and productivity of all new and current sales associates through training and coaching.• Deliver exceptional performance, resulting in secured no#1 commission sales for store 2016-2019.• Led and directed overall day-to-day operations of the store, which included registers, payroll, inventory, floor sets, and shipments, guaranteed seamless execution of functions.

During this tenure, I significantly increased sales by build strong relationships with clients and providing exceptional services as well as responding to queries and questions. Besides planning and management, I delivered support to clients with selection of products by sharing details related to new collections and wardrobe.Key Contributions:• Secured a highest rank as a client specialist for maximum sales and customer satisfaction in location.• Played a key role in, planning, devising, and executing marketing strategies for sales campaigns and events.

At Regions Bank, I served as a key point of contact for clients in private wealth and provided expert advice and recommendations related to wealth management. As a VP, I delivered expertise to various clients across 12 branches in Naples, including client management for commercial, mortgage, and business banking lines of business.Key Contributions:• Developed productive private wealth relationships with high-net-worth clients at Regions Bank.• Took initiatives to effectively manage book of business over $150mm added revenue Y-o-Y.• Consistently received incentives for excellent performance and achieving set goals. • Utilized relationships building skills that aided in developing and maintaining a network of referral sources.

During this employment period, I delivered private wealth management services to various clients as well as administered and controlled a team of professional to ensure provision of exceptional services all times. My sales role included financial planning for a fee, insurance, brokerage, and trust services.Key Contributions:• Facilitated and supported retail partners in attaining wealth management sales goals and loan revenue.• Met and exceeded the first-year goal as well as headed team members surpassed target.• Supervised all functions as a VP, wealth management financial advisor across all of Lee County, including 14 branches, commercial, and business banking lines of business.

VP, Legal/Medical Client Wealth Advisor