Principal Managing Partner
CurrentThought leader for strategic planning, value realization, organizational objectives/alignment and providing executive-level relationship management throughout the Workday customer lifecycle. Accountable for executive customer relationships, customer satisfaction, opportunity management, escalation/wellness management, Workday team coordination for Workday customers, feature adoption blueprint, annual planning review, and governance models. Partners with the delivery team to execute on contract terms and conditions, ensuring on-time delivery of projects that support the customer’s business. As a Principal Managing Partner, the big picture is kept in focus to develop an organizational execution strategy that is regularly evaluated and includes engagement with the necessary Workday and customer resources to develop an implementation plan that is in continuous motion as customers extend existing and adopt new functionality, allowing customers to take maximum advantage of the Workday platform.